This profile has been claimed by the business owner or representative.
ARBICO Organics
- Tucson, AZ
About this business
COVID-19 Update: Retail Store: Closed as of 3/18. Pickups are still available during business hours and we can meet you at the curb with your items! Please call to place your order before arriving! Online retail is open - We appreciate your patience as there have been delays with order processing due to the higher volumes of orders we are receiving. In addition, there have shipping delays as mail carriers are also experience higher volumes and are dealing with inclement weather. If you have any questions please call us durin... read more
Location details
10831 North Mavinee Drive Suite 185, Tucson, AZ, 85737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just had the best experience ordering from them today! I called to order vs. making an online order and what a great decision it was! I spoke with Sam, an incredibly knowledgeable employee. Incredible customer service, gave extremely helpful and useful information- really went above and beyond. Answered questions I hadn’t even thought of yet but definitely needed to know to help with application and to get the best results. I am overly pleased and will definitely be a return customer. I love that I spoke directly to someone ... read more
Didn't ship my order after paying 35 dollars for overnight shipping. Was told they keep insects in stock (as an insectory should) for immediate shipping. Yeah, well, they didn't. After some investigation, I'm glad I ordered from somewhere else as many reviews come accompanied by a complaint of dead or non-existent insects. And furthermore, when I told them I would be leaving a poor review in light of their poor business conduct, their response was "You can do whatever you want, we just won't send you the product." Keep in ... read more
While the prices are fine, and shipping is clear up front, the customer service is nonexistent. I ordered a product (mosquito trap) that does not function as advertised - the screen across the top does not stay level, thereby making it a mosquito breeding ground instead of a trap. The poor design is consistent across all four that I ordered. I have reached out to customer service twice and I have not heard anything back.
Would not recommend buying from this company. When I placed the order, shipping was shown free for entire order. After I submitted the order, an additional $22 was added for shipping. I emailed customer service immediately to resolve the issue. No, response, no phone call. Order was shipped that night. Still no response, so I called. The man I spoke to said he was sales and not customer service and I would get a call. Still no call, second email sent. Customer service eventually responded via email but did not offer any refu... read more
I have purchased beneficial bugs online three times. The prices are very reasonable. All the ladybugs were very well cared for and alive upon delivery. (100% alive, healthy & rearing to go) I kept them in the refrigerator until the evening. Each time I followed the instructions for the release in the evening and the next morning I have found the ladybugs doing their job in the garden. Some ladybugs did stay in the garden and I found their larvaes crawling around in both our front and backyard gardens. They have become perm... read more
Frequently asked questions about ARBICO Organics
How is ARBICO Organics rated?
ARBICO Organics has a 3.1 star rating with 268 reviews.
When is ARBICO Organics open?
ARBICO Organics is closed now. It will open tomorrow at 8:00 a.m.