BELFOR Property Restoration (Akron)

Christina Stires 

on Google

5 months ago

If it were possible to give zero stars to this company I would. Where to even begin because the list is nearly endless. The lack of professionalism I have experienced from this company is unbelievable. There was no communication during the mitigation process which lead to their team of people trashing a number of time in my kitchen that were in perfect working condition rather than taking 5 minutes to place a phone call to me letting me know they would be over so I could remove anything. Instead they trashed everything which... read more

Katrina Knotts 

on Google

a week ago

TL;DR This company had terrible customer service and you should work with ANYONE else. Full details below. This company has terrible customer service. I had a problem with a leak in my roof on July 4th. They sent someone out in July 5th. When I called they said they would let me know when someone was on their way, which they did not do. This affected my toddlers nap… which is why I requested a heads up call. Someone came to tarp my roof— I did not ask for a tarp nor need a tarp. He went on my roof using my own personal lad... read more

Holly Harris 

on Google

a year ago

I am giving three stars only because the water clean up guys were great but the restoration guys were not. The lead guy gave us nothing but attitude and when questioned about the cheap material samples he brought made a comment that he had to make something on the deal too. Mind you there was money allocated for installation of the floor as well as the flooring materials in their quote. We had to have them reinstall a section and then found another place that was not done correctly. The job took over two months to complet... read more

Deborah Heidenreich-Zoldak 

on Google

4 years ago

Belfor Restoration was exceptional in every aspect of customer service, quality, and responsiveness. We had bedroom ceiling water damage from a faulty condensate pump in the 4 year old AC unit in the attic. Dirk's initial phone call made everything easy to understand with the entire process. Charlie was our project manager who was professional and knowledgeable. Tony was our outstanding on site person who knew everything about the project. His repair work was seamless. His finishing work with the drywall, mud work, and... read more

T Carter 

on Google

5 years ago

The only good I can say about this company is that they were punctual in arriving to our home. From that point on it was pathetic. They showed no respect for our property. They did not communicate the process or time frame. Two weeks after they were done I am still finding damaged items they never checked. I have a recliner that smells and is molded because they didn't check it. The bottom is still wet. I have found damaged boxes that they just left. I do not recommend them.