BELFOR Property Restoration (Indianapolis)

Faith Mullins 

on Google

4 months ago

Belfor was assigned to us by our insurance company after our house fire. They told us they would let us look through our things before anything would be thrown away, and did not. They said they would take pictures of everything not being saved, they did not. The items they did decide to take pictures of were random and incomplete. Their inventory list was incomplete. The people that came to our house for this process definitely stole from us. We have items that we are absolutely certain were not damaged beyond saving, that... read more

J Dubbs 

on Google

3 months ago

This my second experience with the Belfor Indianapolis location. I dealt with Kevin who evaluated the jobs and was very helpful in explaining what the next didactic were with the repairs and Insurance process. Brian was my project manager both times. Brian talked us through the status and things were completed as promised and on time. The whole crew from carpenter, painters, flooring, and clean up crew ladies were wonderful and friendly. After our first experience with them when we had leak damage I knew exactly who to... read more

Robin Reagan 

on Google

a year ago

A valve failed when my husband was prepping the water line for our new refrigerator spewing water all over our hardwood kitchen floors and seeping through the floor to a room in our unfinished basement below which was immediately adjacent to a finished room. Belfor came promptly as promised, assessed the situation, and installed equipment to dry out the floor, ceiling and wall between the finished and unfinished basement rooms. They also appropriately warned me, “This equipment will be loud” (it was like living in a wind t... read more

Lisa Knartzer 

on Google

2 years ago

When asbestos was found under my flooring, the adjuster did not want to send a quote to my insurance and I had to basically force him to send that so that the abatement could be done. Best as people chipped tiling on my fireplace and he wanted me to leave it be at 12 inches wind state code says 16 to 20 inches from the fire source. Then he wanted to leave door jams half an inch short instead of adjusting them along with the baseboards and I had to fight to get that done. His moving company damaged an item and it took a lot o... read more

Susanne McAllen 

on Google

7 years ago

The staff was very helpful and hardworking. Open line of communication. Our contractor Greg kept everything on schedule. I got a detailed schedule from him every few weeks so I knew what was happening at our property. We had to live at our property during the restoration process. They worked very hard with us to get everything done and respect our personal space at the same time. If any concerns or questions came up they were addressed very quickly. The only thing I would suggest is that the company establish a line of commu... read more