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Bluepeak
- Internet Service Providers
- Cheyenne, WY
About this business
Welcome to the Bluepeak Store! Our staff is eager to assist you with signing up for new internet and TV services, setting up your installation time, handling account inquiries, processing equipment returns/exchanges, and accepting payments. At the Bluepeak Store, we understand the importance of staying connected. That's why we offer free, secure, high-speed Wi-Fi. Plus, we have dedicated spaces on our retail floor if you're looking for a quiet place to work. We invite you to visit our space and learn more about what Bluepe... read more
Location details
1825 Carey Ave, Cheyenne, WY, 82001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 1:00 p.m. 2:00 p.m. to 5:30 p.m. | |
| Tue | 08:30 a.m. to 1:00 p.m. 2:00 p.m. to 5:30 p.m. | |
| Wed | 08:30 a.m. to 1:00 p.m. 2:00 p.m. to 5:30 p.m. | |
| Thu | 08:30 a.m. to 1:00 p.m. 2:00 p.m. to 5:30 p.m. | |
| Fri | 08:30 a.m. to 1:00 p.m. 2:00 p.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've had Bluepeak for 2 years now and its been wonderful. We have a large family, 4 kids on computers or gaming, us watching tv, no lag or glitches! Not only our actual service but anytime I have a question, I can call or chat with someone. Recently I needed to make a change to my account and I just dropped by my local office in Cheyenne without an appointment and they quickly updated my information. This sounds simple, right? So many companies today have AI or have you update info through a link, I like keeping people emp... read more
I would give 0 stars if I could. When I switched to Bluepeak I took time off work for the installation, however no one showed for our scheduled appointment. Then when I called to reschedule, I was told that I would not be able to participate in the 5 year price lock promo that was avaible at the time of my first appointment. After speaking to management they agreed to honor my original quote. I was told that my bill would be $45 a month for 5 years. However, today I received an email stating that my bill would increase $... read more
I switched to Bluepeak recently after decades with my previous internet company..what can I say? Working with the salesman was a pleasure. Everything we talked about has come true..installation was as promised and on time. The service has been flawless and as promised (967 right now). Phone calls for help have been answered quickly and my problems (caused by me) fixed promptly. Yes, I’m VERY happy.
I switched over to Blue Peak about three months ago. My experience with them has been great. I had an outage due to construction at my house and technical support responded quickly and resolved the problem. I have not experienced any outages since that time. I have talked with both the technical support and customer service teams who have provided me with excellent service. Additionally , I have noticed a considerable decrease in lag time. I would highly recommend them.
Update: A representative from Bluepeak, I believe his name was Dave, contacted me to apologize for the way things went down and promised make it right if I would give them another chance. I agreed and scheduled another service appointment. The technician, Isaiah, arrived promptly the day of my appointment and he was very knowledgeable and professional. He had my service up in no time and everything looks and works great. I appreciate Bluepeak for taking the time to make up for the previously scheduled appointment. I'm new t... read more
Frequently asked questions about Bluepeak
How is Bluepeak rated?
Bluepeak has a 3.7 star rating with 172 reviews.
When is Bluepeak open?
Bluepeak is open now. It will close at 1:00 p.m.