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Bluepeak
- Internet Service Providers
- Rapid City, SD
About this business
Bluepeak Internet is the epitome of speed, reliability, and affordability. Our fiber-rich network offers you peak internet performance, consistently exceeding your expectations. We provide worry-free speed, hassle-free reliability, and haggle-free pricing, all without the burden of term contracts or hidden fees. Our included equipment and local support team are always ready to assist you. Say goodbye to compromise and revel in the power of Bluepeak Internet, the ultimate worry-free internet experience.
Location details
809 South Dakota 445, Rapid City, SD, 57702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm mostly satisfied with Bluepeak. There was once an issue with scheduling for a service call that should have been quicker than they had scheduled it. We had no internet for about 4 days which was frustrating. When the technician arrived for the service and I indicated the long wait time for service. He did apologize and indicated that they do work on Saturdays and wasn't sure why he didn't get the notice to do our service call. The Technician was very friendly and professional and helpful and I appreciated that. Overal... read more
Modem went out and I did not call until later in the day and could not get service until 36 hours later. It was a power surge apparently and took out several houses’ modem so it seemed to overload the system. The service person was very courteous and quick fix with new modem. The service person said they were having some trouble with the old modems, so I was happy to have a new modem. Our service works well and has been safe and reliable.
Great office staff, field techs, & network. Billing can be a little tough because they can’t give refunds if you over pay. We’re set up on auto-pay & got a new card, so did manual payment because I didn’t think I had gotten the auto set up in time with new card. When I was double charged (auto & manual), I called to refund/void one of the payments & they said they’ll apply it to the next bill because they can’t refund/void. We were fine, but not everyone has an extra payment that they can spare.
I had the unfortunate experience of not having the money I needed to pay my bill last month. As an old lady, my Internet is all I have for entertainment. I called Blue peak and the representative was so understanding and helpful. He didn't make me feel bad about the money and arranged a future payment so my service wouldn't be interrupted. I love blue peak!
I’ve had the most pleasant and pain free experience during the entire process of signing up, installation, and even paying my first months bill. Our installation tech, Jon (I believe his name was?) was so kind and attentive. He was having issues with the process (not on his end) and he didn’t give up until he MADE SURE we were online. He could have just easily passed on the job to anyone else but he didn’t. Speeds are worth it and bill pay is straightforward/simple. I’m only disappointed in the fact that I don’t know more... read more
Frequently asked questions about Bluepeak
How is Bluepeak rated?
Bluepeak has a 4.9 star rating with 549 reviews.
When is Bluepeak open?
Bluepeak is closed now. It will open tomorrow at 8:00 a.m.