Bluepeak

Eric Day 

on Google

a month ago

Could not be a worst experience, from day 1, installers "installed" the lines to the house (left them just laying across my yard for 3 months). I pay for 5gig and get that speed for the maybe 12 hours a day it is up, local technician is great but said that the entire main set up on our block was installed wrong and that he can't do anything about that part (above his paygrade) and the higher ups are playing hot potato and refuse to do anything about it. So 6 months of absolutely dog crap service I'm done, switching to AT&T ... read more

smithebryanlee 

on Google

4 months ago

Great rates & amazing support staff. As a college student who has assignment deadlines to meet, customer support is very generous & flexible, willing to squeeze my ticket in for the day to get my issue taken care of. Originally had been quoted 5 days (over the weekend) before a tech. could come out, but they’d try to have one by within a couple of days. Got a call the very next day saying they could have someone by that afternoon. Very appreciative regarding the flexibility of staff & technicians, and their willingness to h... read more

Devon Hunt 

on Google

5 months ago

I've had a great experience with Bluepeak fiber. I was able to easily schedule install and the techs were great about putting the line in a place that worked best to get good wifi coverage in my house. The service is lightning fast and the high upload bandwidth has noticeably improved video calls with family. We're huge fans. 

Michael Howell 

on Google

5 months ago

I am a really big fan of Bluepeak. Their service is pretty rock solid. High uptime, with occasional downs. I'm on fiber, and I have a UPS so I can stay online even if house power goes out. They proactively find faults and fix them before I notice, and I talk to a real human when I call the service line. And it's pretty cheap Internet. 

Jason B 

on Google

5 months ago

Will schedule an install, send out a rep to tell you “he can’t do anything there’s no wires. I have to put in a maintenance ticket”. 3 days later you will have to call them to follow up. They will not know what you are taking about. Then they will send the same installer out to your home, to then again say he can’t help you. They will then tell you “we don’t know when our contractor can install wires” So they send out another technician to say “we can’t do anything until the wires are dropped to your apartment”