Bonfe's Plumbing Heating & Air

Lisa Taft 

on Google

a week ago

They strung me along for 2 days during heat wave with no ac, no show on my appointments 2 days in a row with no communication. Their business model seems to be: overbook, then don’t show up with customers they don’t value. While this would be annoying for regular service calls it’s downright unethical during a heat wave to waste my time waiting for them when I could be booking someone else. I called 4 different times over 2 days to seek assurance someone would show up and they were dishonest with me every time. Nobody called... read more

Richard B 

on Google

4 months ago

So where do I begin.... We called last Wednesday to schedule a Friday appointment as I have to leave work and called to confirm the Friday appointment after getting a text message. After three phone calls Bonfe said they finally asked to reschedule as they couldn't come. So here on Monday got the same text message about when they will arrive . I left from work for the afternoon appointment and waited in my car for they to arrive. So after waiting for 3 hours and after 5 phone call back Bonfe still didn't show up. On the... read more

The OffBeet 

on Google

4 months ago

Had a technician come out for an evaluation and repairing a leak in the upstairs bathroom. Seemed fine, but issue returned within less than a week. Called again and had a second technician quote us nearly 2 grand for the new fix. Opted for a second opinion, and was told by alternative plumber that the original issue was the problem, and the first tech had repaired it wrong. Had it resolved for less than half of what we'd spent on the first attempt; Glad to know we were grossly overcharged for mediocrity. Attempted to contact... read more

Ray Hamdorf 

on Google

3 months ago

Setup an appointment weeks ago. Called me in the AM that I was on the schedule. Recieved another call at 345 telling me they over scheduled and wouldn't make it today. Waited at home all day. Can't trust their scheduling. Find a reliable company 

JH 

on Google

a month ago

Way way way over priced. Also, don’t get their membership plan. They will schedule you for service and then cancel and say that the next available slot is in 2 months.