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City First Bank
- Washington, DC
About this business
City First and its network of public, private, philanthropic and community partners and affiliates work together to offer dynamic and coordinated financial solutions. Alongside our “family of companies,” City First Enterprises, City First Homes and City First Foundation, we deliver a seamless lending and deposit platform, and triple-bottom line results: people, planet and profits, in low-to-moderate income communities.
Location details
1432 U Street Northwest, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This bank is terrible. Tellers are extremely rude and you can never get anyone on the phone. Not to mention they are never open
Very frustrating customer service, as others have indicated. Difficult to get adequate and accurate customer support/information from bank employees and after hour line.
Saw an article on LinkedIn and found out this is one of the largest depository institutions ran owned by black ppl. I really wanted to show support and open an acct. But it's Saturday and it looks like they're closed (strange) and ppl said that they can't get access to they money on the weekends, and the hrs are short as is. Black folk I'm sure would want to invest in our community but we don't have toys to play around with n money to gamble with. I hope things improve here n maybe I'll try in the future.
App is always down so something as simple as CHECKING YOUR BALANCE is a task and a half. Tellers are rude. Security guards stare you down. Bank is only open for 4 hours a day during the business week. If you need any assistance outside of those hours to say, process a payment over the weekend and can’t - you’re going to be s-it out of luck. Can’t do cash advances here either. Tried to support my people but as usual the service and quality is janky. I’ll be closing my acct next Monday - hopefully I can catch someone while the... read more
The worst! I always have an issue with this bank. Now, I can’t change my pin without contacting the branch “during normal business hours” which is a major inconvenience since it’s Sunday and I have to wait 24hrs to access MY money smh!
Frequently asked questions about City First Bank
How is City First Bank rated?
City First Bank has a 3.9 star rating with 17 reviews.
When is City First Bank open?
City First Bank is closed now. It will open at 9:00 a.m.