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Colonial Savings, F.A.
- Fort Worth, TX
About this business
Welcome to Colonial’s West Freeway Banking Division, conveniently located just west of Downtown Fort Worth at our Corporate Headquarters. Colonial is dedicated to providing premier banking solutions with a personalized touch you won't see from other banks. Whether you're in search of Personal Banking services, Business Banking support, or specialized guidance in Commercial Lending, our dedicated team is committed to delivering top-notch service to our customers. Colonial understands the unique financial needs of Fort W... read more
Location details
2626D West Freeway, Fort Worth, TX, 76102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you’re buying a house, use any other bank. Dealing with this place is somehow more painful than pulling teeth. If your home is damaged, good luck trying to get funds released because I haven’t been able to even get an increment of my insurance funds released to begin repairs since May of 2024. It’s amazing how frustrating this bank is. Just don’t use this crappy bank, do anything else. Shooting your self in the foot and waiting 9 months for yourself to bleed out is a nicer experience than dealing with colonial. You have... read more
They bought my mortgage soon after signing for it. They are pretty useless. Hard to get a hold of them and told different things by different representatives. When you need it, they are not helpful at all. All around frustrating. Its now been 6 years and I wish they never purchased my loan.
Have gone to another branch in Colleyville. Had a few rude encounters. Came to the location on W freeway and they welcomed my odd request and said no problem!
I have been a Colonial Savings customer for over 25 years. The tellers at the West Freeway location in Ft. Worth are amazing! They are genuinely kind and knowledgeable. Sheri always makes me feel special when I walk in the door. She makes an effort to go the extra mile to help me in anyway she can.
Wish they did not have my mortgage. Every year the escrow account is magically short and even when paying the shortage my payment jumps to the higher amount. Elaine was such a pleasure to talk to in Mortgage Servicing… not. She laughed when I told her I don’t understand how doubling the shortage still made my payment go up. She was glad to explain it to me since I can’t read and understand the statement they sent. Don’t dare say “pissing me off” or they’ll act like you threatened their lives. Worst customer service every yea... read more
Frequently asked questions about Colonial Savings, F.A.
How is Colonial Savings, F.A. rated?
Colonial Savings, F.A. has a 5 star rating with 153 reviews.
When is Colonial Savings, F.A. open?
Colonial Savings, F.A. is closed now. It will open tomorrow at 8:30 a.m.