Embassy Suites by Hilton San Antonio Airport

Paul Cooper 

on Google

2 weeks ago

Sent a note to GM Jennifer Navarro and never received a response so unfortunately have to write a negative review. I almost exclusively stay at Hilton properties and choose Embassy Suites whenever possible. I’ve been a Diamond or Gold member for the last 10 years. I was traveling with my wife and booked a King suite. I knew it would be a late arrival ~3am so I called reservations and they spoke to the front desk coordinating a late arrival. After coordinating the reservations agent let me know that the room would be held un... read more

ahlamabouri 

on Google

2 months ago

What a wonderful stay at this Hilton. As a Diamond member , I have become accustomed to great service and this hotel did not disappoint. Starting with Manager Francesca. Always with a smile and going above and beyond. As a small example, I went downstairs and asked for a makeup remover wipe as to not stain the pillow case. The didn’t have any but she went out to a store and purchased some for me!! Who does that? Someone who has integrity and works above and beyond . This gal need a raise!!! And the cleaning lady Felicia! ... read more

James Blankenship 

on Google

3 weeks ago

2nd time I've stayed here and both times it was fantastic. Breakfast is included and they have a chef station where a chef will make omelettes to order. I had the same chef both visits and he was incredible. Great tasting food, comfortable beds, all around a great place to stay and it's right by the airport. I should include that I stayed at other Embassy Suites and they all have offered the chef service, but this location in San Antonio definitely has the best chef and the best omelettes. 

Kidnurse 

on Google

a month ago

Conveniently located, less than 10 minutes from the airport. Hotel provided free shuttle service to and from airport. Complementary breakfast buffet offered a variety of options. Nightly happy hour was a plus. Friendly and professional staff. Christina from housekeeping was awesome! She was so pleasant, went above and beyond to ensure our room was clean and comfortable, greatly appreciate her! Would definitely stay here again. Thank you! 

Amanda A 

on Google

3 weeks ago

UPDATE 11/10/25: I was contacted by the highly professional Sal, who gave me insight and education into the booking processes. The hotel was not at fault and Sal was able to give me all the information needed to ensure the proper steps were taken in regards to this situation. His knowledge, respectful demeanor and over all customer service was a breath of fresh air and exceeded my expectations as a customer. 10/10 recommend, thank you Sal! I cancelled my reservation on 10/26 for my hotel reservation on 11/9 after knowing we... read more