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First State Bank
- Decatur, TX
About this business
First State Bank is a community-centered bank committed to delivering excellent customer service and convenience. Chartered in 1905, First State Bank is the oldest state bank in Texas. Our first location was in Gainesville, Texas and since then have expanded to locations all across North Texas. We bring our neighbors a legacy of banking experience with a vast array of services for both personal and business banking, including: • Mortgage/Home and Auto Loans • Personal Checking and Savings • Business Checking a... read more
Location details
661 West Thompson Street, Decatur, TX, 76234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give a 2.5 star if possible, because they are not really a 3. FSB as a bank is okay if you are a small individual who dont need good online banking or online bill paying, or any of the other high speed technology services the bigger banks offer. FSB is a business and technological Neanderthal. It takes them almost three weeks to set up and bring your account and cards online when starting a new account(s), and their debit cards are declined by half of the ecommerce and merchant sites who use offshore processing. Mine... read more
Customer service is everything. They are the most helpful and the friendliest group of professionals in the business. From the top down, just a super bunch of people doing a great job for the community.
We went in to discuss loan possiblites and were met with the most condescending employee acting like we are the lowest form of life. All because we need to have our taxes refiled to correct an error. Please adjust the attitude of employee Carla Sherman
Ive been banking with FSB Decatur for many years and have recommended them as well. I cannot express the friendly and Best service they offer.
Lost my card and when I tried to call them none of the numbers on the website worked and redirected me to other numbers that did not work, great job.
Frequently asked questions about First State Bank
How is First State Bank rated?
First State Bank has a 4.8 star rating with 9 reviews.
When is First State Bank open?
First State Bank is closed now. It will open tomorrow at 9:00 a.m.