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First State Bank

4.0
  • Decatur, TX

About this business

Finance

Location details

661 West Thompson Street, Decatur, TX, 76234, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.014 reviews
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Rebecca Stobaugh (Rebecca Stobaugh)'s profile image
Rebecca Stobaugh (Rebecca Stobaugh) 
a month ago

Your atm is not working on a Saturday! Kinda inconvenient. Need to take better care of their equipment. 

Ralph Place's profile image
Ralph Place 
7 years ago

I would give a 2.5 star if possible, because they are not really a 3. FSB as a bank is okay if you are a small individual who dont need good online banking or online bill paying, or any of the other high speed technology services the bigger banks offer. FSB is a business and technological Neanderthal. It takes them almost three weeks to set up and bring your account and cards online when starting a new account(s), and their debit cards are declined by half of the ecommerce and merchant sites who use offshore processing. Mine... read more

John Schedcik's profile image
John Schedcik 
8 years ago

Customer service is everything. They are the most helpful and the friendliest group of professionals in the business. From the top down, just a super bunch of people doing a great job for the community. 

Robert Dareing's profile image
Robert Dareing 
7 years ago

We went in to discuss loan possiblites and were met with the most condescending employee acting like we are the lowest form of life. All because we need to have our taxes refiled to correct an error. Please adjust the attitude of employee Carla Sherman 

liz Crownover's profile image
liz Crownover 
4 years ago

Ive been banking with FSB Decatur for many years and have recommended them as well. I cannot express the friendly and Best service they offer. 

Frequently asked questions about First State Bank

How is First State Bank rated?

First State Bank has a 4 star rating with 14 reviews. 

When is First State Bank open?

First State Bank is closed now. It will open on Monday at 9:00 a.m.