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Higher Education Servicing Corporation
- Arlington, TX
About this business
Higher Education Servicing Corporation (HESC) was established in 1978 as a private, non-profit organization developed to provide life-of-loan servicing for student loan programs that help ensure students and families have access to higher education. Today, we continue to achieve our mission of helping students and families finance their higher education through a variety of public benefit services and low-cost private education loans.
Location details
4381 West Green Oaks Boulevard #200, Arlington, TX, 76016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today, I had the pleasure of being assisted by a generous, patient, and resourceful representative named Chris (0009). His calm and peaceful voice made it easy for me to navigate a somewhat challenging task. I truly cannot thank him enough. He was always encouraging, even as I searched for specific documents to complete my task. Once again, thank you, Mr. Chris.
Chris, my representative was absolutely amazing. He was kindly, highly profressional, knowledgeable, diligent and had a willingness to help me resolve my account. Thank you for our outstanding customer service Chris.
Chris was very pleasant and eagerly “held my hand” , so to speak, ( I get anxious when doing this type of business) thru completing the form. He had away of putting me at ease.
Representative Alecia assisted me late this afternoon today with my IBR application. I want to express my sincere appreciation for the Extraordinary, Amazing, above the Top Professional and Super Knowledgeable Customer Carecr I received. From start to finish Alecia took a step by step proactive approach in resolving the issue I had with my income verification. I'm a baby boomer and she was super patient and empathetic with me as she walked me through the process of utilizing technology over the phone to achieve the result... read more
Shout out to an angel on earth. I have been paying my loan for over 20 years. Seems an outrageous amount of time, but such is the case. When I called to pay my monthly installment about 3 weeks ago now, I was assisted by Alecia. She is an angel on earth. I knew my payments were headed up but forgot it was for August. it will finally be paid in mid 2025. But. It had been a trying month and it was all I could do to stretch the ends of the rope to barely meet my financial obligations last month. I wasn’t prepared for over a 10... read more
Frequently asked questions about Higher Education Servicing Corporation
How is Higher Education Servicing Corporation rated?
Higher Education Servicing Corporation has a 5 star rating with 56 reviews.
When is Higher Education Servicing Corporation open?
Higher Education Servicing Corporation is closed now. It will open tomorrow at 8:00 a.m.