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Higher Education Servicing Corporation
- Arlington, TX
About this business
Higher Education Servicing Corporation (HESC) was established in 1978 as a private, non-profit organization developed to provide life-of-loan servicing for student loan programs that help ensure students and families have access to higher education. Today, we continue to achieve our mission of helping students and families finance their higher education through a variety of public benefit services and low-cost private education loans.
Location details
4381 West Green Oaks Boulevard #200, Arlington, TX, 76016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was so nervous to call because my mother, who recently passed away, took care of this for me. When I called, Chris was so kind and understanding. He made me feel like I can totally do this and with his help I was able to fix delinquent accounts and set up a repayment plan that includes $0 payments for one year. I couldn’t be more grateful. Thank you Chris.
Chris was my service representative and he went went up , above & beyond my expectations. He not resolve my issue, he also gave me other options as well. I really appreciated the gesture. Continue to be great individual. Your expertise truly helped me. Thank you again, Chris!
It’s rare to receive customer service that is productive, efficient and genuinely kind, but Chris (#0009) provided just that. I honestly did not expect to have the experience I did. He handled my issue and questions with confidence and expertise while making me feel understood and valued. The company is lucky to have him as an employee, his over and above service deserves recognition.
I spoke to Casey (Kacie) twice today and she was lovely! Been dealing with student loans for YEARSsss and she’s been the most helpful and most knowledgeable. She was genuine, kind and uplifting…she even said, “I’’m rooting for you!” Casey, keep shining bright!! :)
Today, I had the pleasure of being assisted by a generous, patient, and resourceful representative named Chris (0009). His calm and peaceful voice made it easy for me to navigate a somewhat challenging task. I truly cannot thank him enough. He was always encouraging, even as I searched for specific documents to complete my task. Once again, thank you, Mr. Chris.
Frequently asked questions about Higher Education Servicing Corporation
How is Higher Education Servicing Corporation rated?
Higher Education Servicing Corporation has a 5 star rating with 55 reviews.
When is Higher Education Servicing Corporation open?
Higher Education Servicing Corporation is open now. It will close at 5:00 p.m.