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Hopkins Medical Products
- Caledonia, MI
About this business
Hopkins Medical Products specializes in designing and providing innovative solutions for nurses, physical therapists, and healthcare aids working in home healthcare, hospital, hospice, and assisted living settings. Hopkins produces the largest selection of professional home healthcare medical bags in the world, and most of our bags meet OSHA, TJC and HIPAA guidelines. In addition, Hopkins manufactures and distributes medical supplies and equipment including baby scales and general medical scales, sphygmomanometers, stethosco... read more
Location details
6850 Southbelt Drive, Caledonia, MI, 49316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The most inept ordering system I have ever worked with. Every single time I order from their website, I have trouble and can't navigate easily. When I decide to give up and call customer service to place my order, the ordering system is just as troublesome for their staff as it is me. After I have invested about 20-30 mins of my time and my order is placed, I usually have to call a second time to get a confirmation email sent to me. (this is after they assure me I will have it "shortly").
The website isn’t great and the customer service isn’t much better, but they’re the only place that has a specific medical item I need. As long as it’s in stock, I get my orders really fast. If it’s out of stock, they usually can’t tell me when it will return. I order several quantities at once just in case.
Hopkins has the best bandages for thin and delicate skin that I have found in 20 years. They are called "Comfort Release" bandages -- they do not tear delicate skin.
Non-existent service. DO NOT buy the Therapy Pillow with speakers. The speaker wire failed in less than 60 days, in spite of little to no wear and tear. Emailing customer service gets no response at all. I wouldn't recommend ordering *anything* from them in a world of other possible providers.
Horrible Customer Service
Frequently asked questions about Hopkins Medical Products
How is Hopkins Medical Products rated?
Hopkins Medical Products has a 4.8 star rating with 4 reviews.
When is Hopkins Medical Products open?
Hopkins Medical Products is open now. It will close at 8:00 p.m.