Kingston Brass Inc.

Wolfgang Jonas 

on Google

3 weeks ago

Hello Catherine! We had a great experience with Kingston Brass. We ordered a piece and when it arrived, it was damaged. Catherine, you were wonderful and replaced it with ease and even overnighted it! I was very impressed when you called me to let me know you had not received my email with the pic and wanted to make sure to ship the item asap. Wonderful service! Thank you! Wolfgang 

Lisa Castle 

on Google

3 weeks ago

We purchased a faucet from Kingston Brass a couple of years ago. We love it, but suddenly the sprayer hose started to leak. We thought it was a crack in the hose and not a gasket since we replaced the gasket and the leak continued. We filed a warranty claim and had a sprayer hose in hand a week later with no problem. Excellent customer service!! 

Steven Jones 

on Google

2 weeks ago

5 star alert! I use Kingston Brass almost exclusively on all my building and renovation projects. I love their product, the company is so organized, ships timely, anytime there is a problem or question they are on it. Great everything. 

Mark Rupp 

on Google

a month ago

We bought our faucet many years ago and when it finally started to drip, I had long since misplaced my proof of purchase. However Catherine was able to help me discover the replacement part I need, so now our faucet will undoubtedly last several more years to come. Very good quality and very good service. Thank you 

Tiffany Lee 

on Google

2 weeks ago

The best customer service with Catherine! Responsive, thorough, AND will actually call you back. Much prefer to purchase with Kingston Brass directly vs. a third party.