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Restore Motion
- Costa Mesa, CA
About this business
Location details
130 McCormick Avenue ste 107, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WOW! I just received knock-your-socks-off customer care from Dalicia, at Restore Motion. I don’t know what has changed with this business since there are a few low reviews; however, I can only speak for the excellent experience I had with Dalicia. You might consider requesting Dalicia to ensure you are well taken care of.
What a scam, I trusted my doctor who provided me a DMG and Restore Motion is billing insurance 10x the retail... which is partially a symptom of the broken healthcare system, but it's just disheartening to see a company so obviously ripping off insurance companies and consumers.
DO NOT USE THIS COMPANY! I had a total knee replacement on 2/13/24, was told multiple times they would call me to set up my walker and my ice machine that my doctor said I needed. I called multiple times and nobody called me back to set up delivery. Literally on the day before my knee replacement I am stressing out to find an ice machine and walker. Restore was asking $250 for a 2 week rental on an ice machine. You can purchase the ice machine on Amazon for $199. The same unit, as it's called: Ossur Cold Rush Therapy system ... read more
DO NOT USE THIS COMPANY!! They bombarded us into trying to get our credit card info and thank god we haven't given it to them yet. Their contract is very shady and says that if the insurance doesn't approve the needed supplies after 90 days, you have to pay out of pocket. I had to have knee surgery and needed a CPM and they just filed for authorization from insurance 5 days after my surgery. DO NOT SIGN THEIR CONTRACT UNTIL THE MEDICAL SUPPLIES FOR POST SURGERY ARE FOR SURE COVERED BY INSURANCE. The employees push for you to... read more
This review is for Restore Motion's billing practices. It was very difficult to get Restore Motion to submit a claim to my insurance correctly within the 90 day billing allowance as defined by their contract with my insurance company. They collect payment at the time of service, before submitting a claim to your insurance. Due to this they estimate what they THINK your payment will be. Unfortunately for me, they estimated $241 higher than what the actual amount should be. Despite having insurance representatives call th... read more
Frequently asked questions about Restore Motion
How is Restore Motion rated?
Restore Motion has a 1.9 star rating with 74 reviews.
When is Restore Motion open?
Restore Motion is closed now. It will open tomorrow at 8:00 a.m.