Strive Medical

Maria Reyna 

on Google

2 weeks ago

For the past 6 months I had been having so many issues with the previous medical supply company and had gone without supplies for my daughter. I decided to call Strive and spoke to Rita. She immediately went into action by taking all the information needed, faxing and calling the dr's office and less than week later, supplies had been shipped via FedEx. Couldn't ask for a faster service! This is what I call great customer service. Thank you Rita and Strive Medical. 

Matt Floriani 

on Google

2 months ago

Dear Strive Medical Customer Service, I am writing to express my concern regarding a recent decline in the quality of customer service I’ve experienced. In the past, I had very positive interactions with your team. However, since your call center operations appear to have been outsourced, it has become increasingly difficult to communicate effectively with representatives. I’ve found it challenging to resolve even basic issues, which has been frustrating. Today alone, I requested multiple callbacks and asked to speak with... read more

hailey nieves 

on Google

5 months ago

Everytime I need to reorder supplies I am met with attitude. I was freaking out about not receiving order in time and was told over and over there is nothing we can do with a stern tone. I understand everywhere has rules to abide to but being met with compassion and given options would go a long way as I do need these supplies to survive. Thislast time I needed a reorder I was told about a charge I was okay with for my sensors. When i asked for clarification as to what the charge was for as i did not need new sensors she sai... read more

Willeford Willeford 

on Google

a month ago

Tried to place order 4/21/26. Company did not receive fax from Md. called had fax sent . Called back 4/24/26. Still no order processed . Called back 4/25/26 still no order processed but told representative would overnight catheters for delivery 4/26/26. Nothing . Called 4/28/26 no order processed Geraldine states no worries will overnight and you will get next day . After 7 days I’ve lost confidence in this company . Asking for new option . Hire Americans not no English call center employees 

Amy Kaplan 

on Google

3 months ago

I have used urinary catheters for almost 30 years. I have never worked with a more incompetent, uncaring business. Plus, when I call, I get India. Who wants to discuss their medical needs with someone reading a script. It is a very UNprofessional business.