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Surf or Sound Realty - Hatteras
- Vacation Rentals
- Hatteras, NC
About this business
Location details
58079 North Carolina Hwy 12, Hatteras, NC, 27953, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The house itself was nice and matched the listing, but the pool situation was very bad. We paid extra for a heated pool, yet the heater was broken when we arrived, the pool wasn’t clean, and the gate and fence were unsafe for kids. Despite several calls and promises to fix things, the pool wasn’t usable until near the end of the week, and I ended up repairing the gate myself. Disappointing experience overall — fine house, poor maintenance and follow-through.
Now I see why this office of S or S has such bad reviews here. We rented Beach Babies #1130 on 07/05/25 and it was a wonderful house, the owner really has it super nice! Our S or S contact Penny called Monday 07/07 to check on us. I told her 3 TV remotes were missing batteries and the first-floor balcony light was out. She delivered the batteries the next morning and no word on the light. That morning I discovered the extra sheets I ordered for new people coming were gone. Penny said linens were for next weeks guests and lef... read more
Stayed at a place for a vacation.. overall, horrible. 11 bathroom house with only 3 rolls of toilet paper and 3 soaps. We didn’t get in at 4.. more like 5p & the house wasn’t even clean. No spatula or hand soap.. floors were dirty, multiple areas of water damage around the roof and showers. Pool heater was broken. The elevator is loud.. the worst things, we lost power twice & the water is warm at best to shower. Plus, the trash runs 12a to 3a.. which results in loud banging and you are unable to ignore it.
We stayed at Seven Cousins Cottage #603. The house is gorgeous but the furniture in the great room is outdoor couches & chairs so they are rather uncomfortable but overall a fantastic home! We go to the Outer Banks annually and have stayed at a Vacasa managed property for the last couple of years and switched this year because of extremely poor experiences with their management. We were given a hot plate instead of a working stove without prior notice. Surf or Sound Realty was a welcome change. They were responsive to reques... read more
09/20/2025. Absolutely a nightmare, no where close to the 10+ year old photos or online description. Place wasn’t ready or clean after arriving close to 6pm for a 4 pm check in. Even after multiple phone calls never given a door code to get in until a staffer finally drove out while we waited outside so he could call the cleaners back to clean the restrooms and refrigerator out (smell would take your breath away)..We paid extra for linens and then shorted sheets for two beds. Topped off by our granddaughter got trapped in... read more
Frequently asked questions about Surf or Sound Realty - Hatteras
How is Surf or Sound Realty - Hatteras rated?
Surf or Sound Realty - Hatteras has a 2.2 star rating with 25 reviews.
When is Surf or Sound Realty - Hatteras open?
Surf or Sound Realty - Hatteras is closed now. It will open at 9:00 a.m.