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Vexus Fiber
- Internet Service Providers
- Lubbock, TX
About this business
Vexus Fiber is Lubbock’s Leading Internet Provider. We offer high speed home internet and business internet with local friendly support. Get faster fiber internet today with our reliable high speed network. Get up to 5 Gig Speeds to power all your devices. Get the best internet for streaming, gaming, and everyday internet browsing with our symmetrical high speed internet. Extend the power of our network by adding on Total Home WiFi or phone services. Get the best internet in Lubbock with Vexus Fiber!
Location details
4006 West Loop 289, Lubbock, TX, 79407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dear Vexus... I'm to the point where I'm going to send your management team an invoice for my consulting services. CLEARLY, there's a disconnect between your customer service team, your technicians, the "design team," and contractors. In this case, your lack of proper communication and/or records is placing a customer in the middle and causing unnecessary frustration and anger. Twice in the last two weeks, Vexus has completely disconnected our internet service in error. We've been told different stories by multiple technic... read more
Could not be more pleased with the service provided by Trinidad. He and his assistant were professional, courteous and knew exactly what they were doing. A top-notch experience and I very much appreciate everything they did. An overall very good experience and everything they installed works perfectly! Thank you so very much!
Trinidad and Danae did an excellent job they installed my fiber and they were very knowledgeable and experienced. I was very impressed with them. I do recommend these guys. I’m glad I made the change to Vexus fiber.
First of all, the 1 gig internet is maxing out at 250mbps... Second, that's not even the speed we ordered. The techs showed up with the wrong equipment, and were already mid-install before even bothering to confirm our order. When I told them we'd ordered 2gig, they said the entire area was out of the necessary equipment. I understood and accepted the 1 gig for now. But they also installed a second device we didn't order, which I was unaware carried an additional charge. They showed me how to use it but did not explain the a... read more
The 2 gig speeds are great, but make sure your devices can handle 2 gig before purchase. I had to upgrade my nic card which was only 1 gig capable. 980 down 980 up with old card. Once i updated my computer i was getting 2300 down 2300 up speeds.
Frequently asked questions about Vexus Fiber
How is Vexus Fiber rated?
Vexus Fiber has a 4.9 star rating with 1,634 reviews.
When is Vexus Fiber open?
Vexus Fiber is open now. It will close at 5:00 p.m.