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Vexus Fiber
- Internet Service Providers
- Lake Charles, LA
About this business
Vexus Fiber is Lake Charles’s Leading Internet Provider. We offer high speed home internet and business internet with local friendly support. Get faster fiber internet today with our reliable high speed network. Get up to 5 Gig Speeds to power all your devices. Get the best internet for streaming, gaming, and everyday internet browsing with our symmetrical high speed internet. Extend the power of our network by adding on Total Home WiFi or phone services. Get the best internet in Lake Charles with Vexus Fiber!
Location details
2912 Ryan St Suite 10, Lake Charles, LA, 70601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dave, our sales rep was extremely kind and informative. The installation was very quick and the installation tech was nice (forgot his name) however, did not clean up drill dust that accumulated on the floor. After he left, it took almost 2 days for someone to come and bury the cable line running from the street to the house when we were told they would be there before the end of the same day.
I was pleasantly surprised on how quickly the fiber was installed. The installer, Jason, was polite and very professional. Another thing I was surprised with was a day or two after the installation, Jason called me and asked if he could come by. Evidently my installation had raised a flag as having a problem, of which Jason came and trouble shot my system and found a wire/fiber that had gotten cramped. He made the repair and with a device walked my home and made sure I had the proper strength of signal.
Best internet service. From scheduling my appointment online to the day of install Vexus was amazing. I really hope they can service my area so I can go back. Highly recommend!! Office is clean !
Nice customer service!! Had a problem right after installation, and they were able to fix it within 15 minutes. Still a bit iffy since it’s a new company but so far we’ve had great speed and no problems
Trash internet. DO NOT SWITCH. We had no issues with ATT dsl but were convinced by a sales rep to switch and that they would hook it up and if we didn’t like it after a month, they would come get their equipment and hook our old stuff back up. We ended up with lags every night for the month with just two TVs on. So we called back and told them we weren’t going to go with them and they told us that we had to unhook everything ourselves and bring it in and then call ATT to get our old internet hooked back up. The sales rep, Da... read more
Frequently asked questions about Vexus Fiber
How is Vexus Fiber rated?
Vexus Fiber has a 4.9 star rating with 59 reviews.
When is Vexus Fiber open?
Vexus Fiber is open now. It will close at 5:00 p.m.