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Vexus Fiber
- Internet Service Providers
- Alexandria, LA
About this business
Vexus Fiber is Alexandria’s Leading Internet Provider. We offer high speed home internet and business internet with local friendly support. Get faster fiber internet today with our reliable high speed network. Get up to 5 Gig Speeds to power all your devices. Get the best internet for streaming, gaming, and everyday internet browsing with our symmetrical high speed internet. Extend the power of our network by adding on Total Home WiFi or phone services. Get the best internet in Alexandria with Vexus Fiber!
Location details
2385 S MacArthur Dr suite E, Alexandria, LA, 71301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When Vexus increased my 1-gig Internet bill from $59 to $64 (thanks to some “mandatory tech assured fee”), I called immediately. They refused to adjust it back to $59, even though I’d been paying that for the past three months. So, I canceled Vexus and scheduled Optimum to come hook me back up. Here’s the kicker: Optimum’s new customer deal is $50/month for 1-gig Internet, saving me $10 a month compared to what I was paying with Vexus. Moral of the story? Don’t be afraid to use your power as a consumer. If a company won’t... read more
Ever since I switched to Vexus it has been wonderful. The customer service is phenomenal. When I moved to a new location transferring was quick and easy. I highly recommend them to anyone who is having trouble with Optimum or AT&T you really need to switch to this company. Our well worth it!
Wow! I swapped to fiber with Vexus and love it. Super fast, super simple, and reliable. The Vexus crew that installed the system were fast, courteous and professional. I had no disruption of service, right up until I unplugged the cable. As they say, "we ain't going back."
I would like to take this time to Personally say "Thank you" to the lovely young lady named Kennedy who works at the Alexandria, LA location. She ALWAYS make sure my needs are met and in a timely manner. I've been with the service for almost 6 months and ANY issue I have, she has been the front end on getting it resolved. I would like to recommend a raise for her great communication skills, hard work, dedication and she is quite knowledgeable about her duties and services. She's a great asset to Vexus and hopefully the right... read more
Ever since we have gotten our service It buffers a lot. All month long. I think they have great service. I think my issue lies in the line somewhere. Our service was newly installed when we signed up. Meaning the line had to be installed from the street lines over to our house. And ours had to be ran above ground. Doesn't help squirrels and birds stay sitting and playing on the line. The buffering is my only issue. The service I great otherwise.
Frequently asked questions about Vexus Fiber
How is Vexus Fiber rated?
Vexus Fiber has a 4.9 star rating with 155 reviews.
When is Vexus Fiber open?
Vexus Fiber is open now. It will close at 5:00 p.m.