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3450 Airport Highway, Alcoa, TN, 37701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
From Lisa in finance to Joe in sales to Kelly who negotiated with me over the phone, everyone I interacted with was truly a class act. They handled the entire transaction with impressive professionalism, making the process smoother than I ever expected. Every step was explained clearly, every question was answered patiently, and I always felt like they genuinely cared about helping me make the right decision. Joe, also known as “Big Country,” was especially outstanding, friendly, down to earth, and more than willing to go th... read more
I was looking to fill a bucket list item. I found this car online and loved it. I gave them a call and Cindy was eager to negotiate and make a deal with me. The entire process was smooth and seamless. Trent the salesman took very good care of us when we arrived. I would definitely recommend this dealership for your next automobile.
What an amazing visit and ride. Time enjoyed and well spent yesterday with very awesome customer service at West Chevrolet, INC. A very big thank you to everyone involved for their amazing services. You all deserve more than a five star for the wonderful experience and service you provided. Thanks to all!
Recently I had an excellent experience at this dealership selling my Toyota vehicle which I wanted to share. I had few good offers in hand, and I was upfront and honest on phone with Hudson - One of their Sales Manager on the vehicle condition and wanted a verbal offer range for me to decide whether to drive down there or not. Hudson offered a range whose bottom dollar was my KBB offer. When I went to the dealership, I met Joe Montgomery who took good care of me, very nice and respectful behavior, offered water and appraised... read more
When I bought my brand new 2025 Equinox RS, I never imagined that within the first year and under 12,000 miles, I’d be making four warranty trips to the dealership for the same unresolved problems. Most recently, all major computer functions failed and USB, Bluetooth, CarPlay, Android Auto, the 360° camera, and even the onboard Google navigation could not be opened. This happened after West Chevy broke the original computer during an update and installed a replacement, leaving me in a rental for two weeks. After months o... read more
West Chevrolet, INC. has a 4.4 star rating with 2,961 reviews.
West Chevrolet, INC. is open now. It will close at 7:00 p.m.