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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Very Good La limpieza La ubicacion
Business response:
Dear Luis, Thank you for the kind feedback about your stay with us. I am glad to learn that you liked our location. We feel fortunate enough to be situated near top tourist attractions, popular restaurants, and shops. Please accept our apologies for the cleanliness issues in your guest room. We wish you had informed our front desk staff about it. Regardless, we will make sure such an incident doesn't happen again. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect ... read more
Top verblijf voor weinig om NYC te zien. De deken op het bed was erg dun. Hierdoor kreeg ik het erg koud in de nacht. Een optie voor een dikkere deken zou fijn zijn. Erg vriendelijk personeel. De kamer was erg ruim en van alles voorzien. Op de dag van vertrek kon ik ook mijn bagage op een veilige plek stallen.
Business response:
Dear Lise, Thank you for your insightful feedback and for staying with us again. Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.Thank you for all the positive comments regarding our spacious accommodations. We are always trying to improve the guest experience and will consider your suggestions about thicker blankets. It was a pleasure to host you, and we look forward to having you back soon for anot... read more
Wonderful
. . .
Business response:
Dear Tubias, Thank you for the kind feedback about your stay with us. Thank you for choosing to stay with us when you visited New York. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at The Heritage Hotel New York City! I hope you choose us again on your next vacation to New York. Kind Regards, Heritage Hotel New York City Management
Solo para ir a dormir... Las habitaciones están "off dated" no hay calefacción en la habitación y hace un frío c@b. El ascensor es super lentooo y en mi último día cuando me iba alguien se quedó atrapado tuve que bajar por las escaleras. No tiene microondas hay que usar uno en el lobby y ya te dije que el ascensor es lento. No tiene servicio de housekeeping al menos que lo solicites. Debe tener más iluminación en el cuarto. Mi vista era las 4 paredes de los otro edificio 🤣. Lo más que no me gusto era el frío que hacía dentr... read more
Business response:
Dear Maria, Thanks for the positive review regarding your stay at The Heritage Hotel New York City. I am glad to learn that you liked our location.We are located in a convenient place where you can easily explore New York’s major attractions, and we're glad you gave our location a thumbs up!We apologize that we could not meet all your expectations about the guest room. We value your feedback and will make sure to improve. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay dur... read more
Very Good
Exceptional
you get what you pay for the staff
Business response:
Dear Monique, Thank you very much for giving your stay at the The Heritage Hotel New York City a POSITIVE review. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We hope to be able to host you again soon at The Heritage Hotel New York City! Kind Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,527 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.