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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Wonderful
une seule et bonne nuit Pas de petit déjeuner Nous avons réservé de dernière minute suite à l'annulation de notre avion. Personnel très disponible et serviable à toutes heures. L'hotel est très bien situé à proximité des transports. Calme
Business response:
Dear Fabrcie, Thank you for your feedback! We're glad to hear that our staff was helpful and that you appreciated the hotel's convenient location and calm atmosphere. We apologize for the lack of breakfast during your stay, and we will take your comments into consideration as we strive to enhance our guest experience. We hope to welcome you back for a longer stay in the future! Regards, Heritage Hotel New York City Management
Pleasant L'hôtel est vieillot et la chambre est sombre. L'emplacement
Business response:
Dear Aurelien, Thank you for your feedback. We're glad you liked the location but are sorry to hear that you found the hotel dated and the room dark. Your comments are valuable to us, and we will take them into consideration as we work on improvements. We appreciate your input and hope to welcome you back for a better experience in the future! Regards, Heritage Hotel New York City Management
Very Good l'accueil et surtour l'emplacement de l'hôtel permettant de faire pas mal d'activités à pied
Business response:
Dear Franck, Thank you for your feedback! We're thrilled to hear that you enjoyed our warm welcome and the hotel's location, which makes it easy to explore nearby activities on foot. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay soon! Regards, Heritage Hotel New York City Management
If you want a pied- a- terre, and nothing fancy then this is for you, otherwise go elsewhere. The housekeeping was only done if you specifically asked for it otherwise it wasn't done at all. There were extremely noisy people in the next room who constantly had to slam the door at all hours of the night. The staff were helpful to a point but, wouldn't order a taxi for usand we had to flag one down on the street. There was no meals provided and the air conditioning was so noisy it kept us awake for the first two nights.
Business response:
Dear Harrison, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We appreciate your comments about the helpfulness of our staff, but we apologize for the inconvenience regarding the taxi service and the noise from the air conditioning and other guests. We understand how important a comfortable stay is, and we will address your concerns with our team to improve our services. We appreciate your input and hope you might consider giving us another chance in the future f... read more
Exceptional
Hotel bien ubicado El hotel está mal conservado Buenas ubicación
Business response:
Dear GERARDO, Thank you for your feedback. We're glad to hear that you found our hotel well located, but we're sorry to learn that you felt it was poorly maintained. Your concerns are important to us, and we will address them with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to welcome you back for a better experience in the future. Regards, Heritage Hotel New York City Management
Very Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,513 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.