Red Roof Inn & Suites Commerce

Business response:

Dear Kelsey,Thank you for taking the time to leave a review of your stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's great to hear that you had an amazing experience with us, prompting your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again... read more

Business response:

Dear Lisa,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. I am happy to hear that you were pleased with our easy check in process and nice front desk personnel, who made you feel welcome. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 10/10 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously im... read more

Business response:

Hey Richard,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Commerce - Athens. It's great to see our facility was to your liking, resulting in your 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. Red Roof look forward accommodate you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist 

Business response:

Dear Glen,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's great to hear that you found our hotel to be convenient and inexpensive. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you f... read more

Business response:

Thank you for your positive rating, Pamela. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I were so glad we earned your 8/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all ... read more

Business response:

Thank you for your review, Delilah. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-b... read more

Business response:

Hi Brittany,Thank you for taking the time to complete our guest survey. Red Roof appreciate your perfect score of 5/5 and comments regarding your recent stay at the Red Roof Inn & Suites Commerce - Athens. It's wonderful to see you had an overall great experience with us, however, you stated our breakfast option was a bit limited. Please know that we will take your concern into consideration so we may improve our customers experience. Once more, thank you for posting your review. We look forward to having you visit with us a... read more

Business response:

Dear Vickie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care... read more