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Embassy Suites by Hilton San Antonio Landmark

4.5
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Location details

5615 Landmark Parkway, San Antonio, TX, 78249, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,643 reviews
Wilbur's profile image
Wilbur 
2 years ago

The only complaint I had is if check in could be sooner than 3pm. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! Please know that if you give us a call prior to 3 pm and your room is ready, we will be happy to check you in early. We hope that you will consider staying with us again so that we may provide you with another wonde... read more

virjean's profile image
virjean 
2 years ago

Great place to stay in Manhattan KS 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day! 

Paul's profile image
Paul 
2 years ago

Nice place! 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day! 

Leah's profile image
Leah 
2 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day! 

Imran's profile image
Imran 
2 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day! 

Sonja's profile image
Sonja 
2 years ago

Could use a larger shower curtain to cover the length of the rod 

Business response:

Thank you for leaving us feedback regarding your recent stay. We hope that overall, you enjoyed your stay with us, even though it appears you had some problems with your room. Please know that we have advised housekeeping of the problem, and they are addressing the issue. We hope you will consider staying with us again. Have a great day! 

Carrie's profile image
Carrie 
2 years ago

It was a really nice hotel in the best location. Walking distance to so many great features in Manhattan. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience.Thank you again for your time and I hope you have a wonderful day! 

Caroline's profile image
Caroline 
2 years ago

The staff were mostly friendly and professional. The shower curtain was too narrow for the shower rod, it kept slipping open and water would get all over. 

Business response:

Thank you for leaving us feedback regarding your current stay at our hotel. It sounds like you enjoyed yourself, for the most part, but experienced a couple problems. I have advised my housekeeping staff about the problem you encountered with the shower curtain. I'm sorry that you had to put up with this issue and we are working toward a solution. Thank you again and we look forward to seeing you soon. 

Gretchen's profile image
Gretchen 
2 years ago

It was extremely noisy and the pool was out of service 

Business response:

Thank you for taking the time to provide feedback regarding your stay with us. We appreciate it. We are sorry to hear that your stay was disappointing due to the pool being closed. There is never a good time to have to close our pool, but unfortunately it was in need of some repairs and the closing was necessary. We hope you will choose to stay with again in the future. Thank you again. 

Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark

How is Embassy Suites by Hilton San Antonio Landmark rated?

Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,643 reviews. 

When is Embassy Suites by Hilton San Antonio Landmark open?

Embassy Suites by Hilton San Antonio Landmark is closed now. It will open on Monday at 9:00 a.m.