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Greenlight Networks is an ultra-high-speed, broadband service provider, offering residential and small business customers Internet speeds up to 8 Gigabits per second. Greenlight Networks was founded in 2011 and builds, owns, and operates a fiber-optic network that provides high-speed Internet connections. The company currently provides high-speed fiber Internet to more than 125,000 homes in 21 municipalities in the Rochester, Buffalo, Binghamton, Albany and Hudson Valley areas. 24/7 technical support is available by calling ... read more
1777 East Henrietta Rd, Suite 120, Rochester, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 6:30 p.m. | |
Sun | 08:00 a.m. to 6:30 p.m. |
Wow, I see I'm not the only one! The worst customer service ever!
Greenlight network has truly terrible customer service. If anything happens to your service after 8pm, NO ONE will respond to you. They feel it's ok to leave thier customers with no service, and also don't feel like they should have to answer questions. This is a world where people DEPEND on thier internet service ALL THE TIME. Not just 8-8 monday through Friday. I seriously caution against using them if you rely on having your internet work when you need it. No serious tech company lacks 24hr customer service, its 2022!
Greenlight Networks has a 4 star rating with 714 reviews.
Greenlight Networks is open now. It will close at 8:00 p.m.