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Greenlight Networks
- Internet Service Providers
- Rochester, NY
About this business
Greenlight Networks is an ultra-high-speed, broadband service provider, offering residential and small business customers Internet speeds up to 8 Gigabits per second. Greenlight Networks was founded in 2011 and builds, owns, and operates a fiber-optic network that provides high-speed Internet connections. The company currently provides high-speed fiber Internet to more than 125,000 homes in 21 municipalities in the Rochester, Buffalo, Binghamton, Albany and Hudson Valley areas. 24/7 technical support is available by calling ... read more
Location details
1777 East Henrietta Rd, Suite 120, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 6:30 p.m. | |
| Sun | 08:00 a.m. to 6:30 p.m. |
Just completing my first year with Greenlight. During that time, I have experienced only one short outage which was within a day or two of my installation and was attributed to the ongoing construction of new lines. I've written previously about how quickly Greenlight addressed this problem. Only other issue was a scheduled maintenance which took me a while to recover from. In fairness to Greenlight, I'm using a commercial grade router which apparently doesn't recover automatically from such outages as easily as residential ... read more
Business response:
Hello ******, we appreciate customers like you! It's awesome to hear that your first year with Greenlight has been so positive! It sounds like Greenlight's service has exceeded your expectations, providing a much smoother internet experience compared to your previous provider. Here's to many more hassle-free years with Greenlight!
Service is great with no issues in my home with all things running off WIFI. HOWEVER when the service is down, there is no immediate up. AND there is no credit provided for loss of service. 24 hours without service crashed everything in my home and no credit is given, per company policy. BAD business practice, you pay a full month but if you don't have service they don't care. Not even when it's an outside wire issue and can't be blamed on something in the house.
Greenlight is awesome. I have worked remote from home since March 2020. Never one single issue with Greenlight. And no issues working remotely and running various other internet apps.
Awesome Internet! Extremely Affordable! Never have had any problems or downtime in 6+ years! Highly Recommended!
Business response:
Thank you for the positive review *****! We are so glad you are enjoying our service!
Service and communication have been exemplary thus far. No complaints - everything just works as promised at the agreed upon speeds.
Business response:
Hello ******* and thank you for the positive review! We are glad you are enjoying the speeds as expected and thank you for being a 2Gig customer!
I have been a customer of Greenlight Networks for almost 5 years now. I am very pleased with their service and am happy I switched to them!
Business response:
*****, thank you for being a long-time customer! We are so happy you are enjoying the speeds and our service!
I couldn’t wait for fiber to get installed in our neighborhood, and Greenlight was the first to provide fiber, so I jumped to sign up. Greenlight has consistently provided gigabit internet service with no service interruptions, except for a couple of new service connects. I monitor my service periodically and I can confirm the constant gigabit service.
Business response:
Thank you for the review ******!
GREAT SPEED, GREAT PRICE, GREAT CUSTOMER SERVICE, GREAT SERVICE TECHS, BLOWS ********AWAY IN ALL ASPECTS! YOU CAN'T GO WRONG, ITS A NO BRAINER TO SWITCH!
Business response:
Thank you for the kind words *******! So glad you are happy with the speeds and the service!
I have been very happy with the speed and quality of Greenlight
Frequently asked questions about Greenlight Networks
How is Greenlight Networks rated?
Greenlight Networks has a 4.9 star rating with 440 reviews.
When is Greenlight Networks open?
Greenlight Networks is closed now. It will open at 8:00 a.m.