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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,525 reviews
Select a rating
Sara's profile image
a year ago

Exceptional 

Noelia's profile image
a year ago

No hay ninguna queja, todo perfecto El personal muy atento y amable, el espacio de la habitacion y el baño perfecto y la ubicacion excelente a 20 min andando de times square y desde la entrada vistas al empire state. No se puede pedir mas 

Business response:

Dear Noelia, Thank you so much for taking the time to tell us about your experience at The Heritage Hotel New York City. We are happy you enjoyed our convenient location. We can't wait to have you back for another pleasant stay with us on your next visit to the New York area. Until then, take care! Regards, Heritage Hotel New York City Management 

Bernhard's profile image
a year ago

Good Die Sauberkeit und Größe lies zu wünschen über. Jedoch kann man da ein Auge zudrücken. Zum Schlafen reicht es Die Lage war spitzenmäßig. Dadurch das es mitten in Midtown ist, ist es sehr günstig. Check in und check out unkompliziert. wlan vorhanden. bad war ausreichend Fittnessraum war vorhanden mit gratis wasser. 

Business response:

Dear Bernhard, We are so glad to see that you enjoyed your New York getaway. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. Please accept our apologies for the state of your room. Our housekeeping staff cleans each and every room diligently before check-in so this is an unusual occurrence. Regardless, we will make sure it won't happen again. Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Regards, Heritage Hotel New Yo... read more

Ines's profile image
a year ago

Good Excelente ubicación. Habitación cómoda. El personal muy amable . Sin dudarlo volvería 

Business response:

Dear Ines, We are so glad to see that you enjoyed your New York getaway. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. We look forward to hosting you again in the future! Regards, Heritage Hotel New York City Management 

Evdokia's profile image
a year ago

Very Good cleaningness was not a strong point, but fair good value for money, great location, spacious comfortable room, reception, helpful staff 

Business response:

Dear Evdokia, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Our goal is to provide a memorable stay and the best value in town, so your review hits the nail on its head. However, we apologize for the issues you experienced with cleanliness. This is not the guest experience we strive to provide and will review our protocols to ensure a more pleasant stay for our guests. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Man... read more

Anette's profile image
a year ago

Good 

Maria's profile image
a year ago

Very Good 

Tristan's profile image
a year ago

Very Good walls are paper thin so you can hear your neighbors and the street very easily comfy bed and nice room. incredible location 

Business response:

Dear Tristan, Thank you so much for giving us a valuable review for your stay with us in New York. I am glad you liked our ideal New York location. I wish you had shared your noise concerns with our staff; they would have attempted to resolve the problem so that you could have a quiet and comfortable stay. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score. Regards, Heritage Hotel New York City Management 

Marco's profile image
a year ago

Good stay for a reasonable price. N.A Good positioning, located in city center. No breakfast provided. Room not so clean. 

Business response:

Dear Marco, Thank you very much for giving your stay at The Heritage Hotel New York City a POSITIVE review. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,525 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.