Heritage Hotel's cover image
Claimed

This profile has been claimed by the business owner or representative.

Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,525 reviews
Select a rating
Maria's profile image
a year ago

Agradable estancia en zona tranquila de Manhattan Los colchones son realmente malos y están muy viejos. Necesitan un cambio urgente La ubicación excelente, lejos del bullicio de Times Square pero cerca al mismo tiempo. 

Business response:

Dear Maria, Thank you for your insightful feedback and for staying with us again. It's great to hear that you found our place quiet and peaceful during your stay. All of our mattresses are fairly new, so we could have moved you to another room with a mattress more suited to your preference. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Management 

José's profile image
a year ago

Emplacement idéal pour visiter New York à pied L'hôtel propose un ensemble d'équipements nécessaires mais cela reste très vétuste. Une modernisation des chambres et parties communes serait la bienvenue. De plus notre chambre était très étroite. L'hôtel est situé dans le flatiron district à 2 min à pied du flatiron building, 10 min de l'empire state building, 20 min de Time Square, 20 min de la highline il est idéalement situé. Nous avons pu tout faire à pied. Il y a de nombreux restos et commerces dans le quartier, le métro ... read more

Business response:

Dear José, We appreciate the time you took to leave such a wonderful review of your experience staying with us.We are glad to hear that you found our location convenient and our staff welcoming and helpful. We appreciate your feedback regarding the outdated decor and narrow room. We are constantly looking for ways to improve our facilities and services to ensure a better experience for our guests. We would love to host you again next time your travels bring you back to New York. Regards, Heritage Hotel New York City Manageme... read more

Gwenaelle's profile image
Gwenaelle 
a year ago

Wonderful L'emplacement - le personnel agréable- la chambre propre 

Business response:

Dear Gwenaelle, Thanks for the positive review regarding your stay at The Heritage Hotel New York City. We are happy you enjoyed our convenient location. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your review speaks for itself--we are honored. Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Regards, Heritage Hotel New York City Management 

Sivan's profile image
a year ago

Very Good great location, loved the friendly staff and the hot water thermos in the lobby :) 

Business response:

Dear Sivan, We are so glad to see that you enjoyed your New York getaway.We're glad to hear that you found our hotel's location to be great and that you enjoyed interacting with our friendly staff. Additionally, we're happy to hear that you found our hot water thermos in the lobby to be a nice touch. Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Regards, Heritage Hotel New York City Management 

Garcia's profile image
a year ago

la ubicación muy buena tiene cerca estación de metro,farmacia, áreas de comida, personal muy amable, camas muy cómodas los elevadores muy lentos la ubicación 

Business response:

Dear Garcia, Thank you so much for taking the time to leave us an All-star review. We are glad to hear that you enjoyed the location of the hotel. We apologize for any inconvenience caused by the elevators being slow during your stay. We will be sure to address this issue and improve our elevator service. Come back and see us soon on your next visit to New York. Until then, take care! Regards, Heritage Hotel New York City Management 

Sangwoo's profile image
a year ago

Exceptional 

Vanessa's profile image
a year ago

Atendeu muito bem as expectativas. Foi tudo bem. Localização e o espaço do apartamento. Espaço muito bom para famílias e grupo de amigos. 

Business response:

Dear Vanessa, Thank you so much for giving us a valuable review for your stay with us in New York.We are glad to hear that you enjoyed the location of our hotel and the space of the apartment. We always strive to provide comfortable and spacious accommodations for families and groups of friends. Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Regards, Heritage Hotel New York City Management 

Christele's profile image
Christele 
a year ago

Excellent rapport qualité-prix Équipements vieillots, peu de prises, problème de frigo trop froid et non pris en compte. Emplacement parfait, rapport qualité prix imbattable 

Business response:

Dear Christele, Thank you for the kind feedback about your stay with us.We're happy to hear that you found our hotel to be in a perfect location and offer unbeatable value for money. We apologize for any inconvenience caused by the old equipment and lack of outlets in the room. We will take your feedback into consideration and see if we can make improvements in these areas. Regarding the fridge, we're sorry to hear that it was too cold and not taken into account. We will make sure to communicate this to our maintenance team ... read more

Arvy's profile image
a year ago

Séjour très agréable Manque d’emplacement pour ranger les affaires .. À savoir le ménage est fait sur demande .. Idéalement situé, personnel très sympa, très bonne literie. 

Business response:

Dear Arvy, We appreciate the time you took to leave such a wonderful review of your experience staying with us.We are delighted to hear that you found our hotel ideally located, our staff very friendly, and our bedding very good. We apologize for any inconvenience caused by the lack of storage space in your room. Our housekeeping team is always available to help you with any requests you may have, including additional cleaning during your stay. We would love to have your company once again at The Heritage Hotel New York City... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,525 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.