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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
good for the value hence do not expect much. Amazing location though odd bedding, dark room location is great, ok for a few nights if you need a place to sleep and shower, value for money taking into consideration nyc pricing.. close to metro, main attractions and grocery shops.
Business response:
Dear Greta, Thank you so much for giving us a valuable review for your stay with us in New York. Our goal is to provide a memorable stay and the best value in town, so your review hits the nail on its head. Please accept our apology for the issues in your guest room. We will speak to the housekeeping manager about the issues you pointed out. We would love to host you again next time your travels bring you back to New York. Regards, Heritage Hotel New York City Management
Wonderful
It is basic accommodations, perfect for one night in the city! The room was not much bigger than the bed. The shower leaked onto the bathroom floor (likely an issue with the sealing in the shower door?) and we did not have time to let the front desk know because we were on a time crunch. The bed, bedding, and pillows (which were plentiful) were super comfy. The location is perfect! Convenient to everything you might need/want to see. The staff was friendly and helpful.
Business response:
Dear Melissa, Thank you so much for the wonderful feedback. Your kind words directed towards our hard-working staff are much appreciated, and your feedback shall be communicated to them, undoubtedly brightening their day. I am very sorry for the issues you experienced in the bathroom. I will make sure our maintenance team addresses them immediately. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Management
Wonderful
Wonderful 100 usd di cauzione su carta di credito vincolate per alcuni giorni posizione hotel, camera, letto comodo, pulizia camera, disponibilità e cordialità reception
Business response:
Dear Carlo, Thanks for the positive review regarding your stay at The Heritage Hotel New York City. I am glad you liked our ideal New York location. We're happy to know you loved our comfortable and clean rooms. Our friendly and supportive staff works hard to keep the guest rooms clean, convenient, and comfortable. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Management
für drei Nächte super Bad ohne Fenster, Lüfter nicht richtig funktioniert, hellhörig zentrale Lage war super und direkt daneben ein super leckeres Café
Business response:
Dear Nadine, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. I wish you had shared your noise concerns with our staff; they would have attempted to resolve the problem so that you could have a quiet and comfortable stay. I hope you choose us again on your next vacation to New York. Regards, Heritage Hotel New York City Management
Good
Nicht besonders wohnlich, dafür sehr zentral. Viel zu kleines, muffiges Zimmer mit Fenster zu einem müffelnden Attrium, kein Tageslicht. Kein Frühstück, keine Gastronomie. Exzellente Lage im Flatiron District und mit Blick auf‘s Empire State Building.
Business response:
Dear Uwe, First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at The Heritage Hotel New York City. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them. On your next visit to New York, we would be delighted t... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,525 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.