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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,527 reviews
Select a rating
Guillermo's profile image
Guillermo 
2 years ago

lovely Strategic Location Efficient, friendly and competent staff. 

Business response:

Dear Guillermo, We are always pleased to receive feedback from our guests in relation to their stays with us at The Heritage Hotel New York City, and we are delighted with your perfect score rating and comments - thank you very much. We are so honored by the praise you provided for our hospitality, service, and maintenance.Our team is the hotel’s backbone and they strive to make sure that every guest has a great experience; comments such as yours that is a testament to their hard work. Your recommendation is highly appreciat... read more

Anonymous's profile image
Anonymous 
2 years ago

Wonderful tive que pagar um depósito de $200.00 cartão de débito o qual ainda não foi devolvido. Já passaram seis dias. Pedimos pra pagar o depósito em dinheiro para a devolução ser mais rápida e o hotel não aceitou. Isso é muito inconveniente para nós que pagamos as diárias adiantadas e estamos até agora sem receber o depósito. 

Business response:

Dear Guest, We appreciate the time you took to leave areview of your experience staying with us. We will investigate your matter and get back to you soon. Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Kind Regards, Heritage Hotel New York City Management 

Mwan\'darini's profile image
Mwan\'darini 
2 years ago

IT’s JUST LIKE COMING HOME Nothing. This will always be my go to hotel in New York. Location, excellent value for money, spacious room with coffee percolator and safe. The staff at the front desk are friendly and helpful beyond compare. They make you feel like you are coming home. 

Business response:

Dear Mwan'darini Amina, You MADE OUR DAY! Thank you so much for taking the time to leave us A PERFECT 5-STAR REVIEW of your recent stay at The Heritage Hotel New York City.Thank you for taking the time to give us your valuable feedback and for highlighting our spacious rooms with comfortable accommodations. Your recommendation is highly appreciated. Thanks again for choosing to stay with us! Regards, Heritage Hotel New York City Management 

Candela's profile image
2 years ago

Good 

Iacopo's profile image
2 years ago

Good 

Simone's profile image
2 years ago

Very Good 

Pablo's profile image
2 years ago

perfeita localização tudo 

Business response:

Dear Pablo, Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the The Heritage Hotel New York City. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our New York hotel in the near future! Thank you again for your PERFECT score review; we hope you have an opportunity to make a return visit and stay with us again very soon! Kind Regards, Heritage Hotel New York City Management 

Amine's profile image
2 years ago

Pleasant La forte odeur de cigarette qui remplissait la chambre et le froid le soir Le personnel est tres chaleureux et à votre service 24h/24 

Business response:

Dear Amine, Thanks for taking the time to provide us with your valuable feedback! Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.I wished you would have talked to our front desk regarding the odor in your room during your stay. We would have had housekeeping or maintenance investigate and clear it. We are excited to host you again on your next visit to New York. Kind Regards, Heritage Hotel New York... read more

Ramon's profile image
2 years ago

they make my stay ver pleasant . nothing the Frondesk people was very helpful 

Business response:

Dear Ramon, Thank you very much for giving your stay at the The Heritage Hotel New York City a POSITIVE review. Thank you for choosing to stay with us when you visited New York. We are happy that you noticed the friendliness of our front desk and will make sure they get the recognition that you have given. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at The Heritage Hotel New York City! We always want our guests to have a memorable stay with us, so we hope to see you again so... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,527 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.