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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,539 reviews
Select a rating
Susana's profile image
2 years ago

Estancia muy agradable El tamaño de la habitación para 4 personas era un poco justa, porque entre las dos camas no hay sitio para la segunda mesilla. La ducha no tenía demasiada presión, no era de teléfono, sino de tipo lluvia por lo que aclararte el pelo era trabajoso. La ubicación está muy bien, justo al lado de Madison Square. El personal amable. Te recomiendan donde desayunar. Las camas son cómodas. Tiene botes de champú, gel, etc y toallas limpias . Tenía nevera y enchufes. La relación calidad precio esta bien. Al salir... read more

Business response:

Dear Susana, Thank you so much for giving us a valuable review for your stay with us in New York. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.We are glad to see your stay was pleasant and you had a comfortable night's rest at our property. Thank you for appreciating the in-room amenitie... read more

Cecilia's profile image
2 years ago

Exceptional 

Ana's profile image
2 years ago

great location very nice staff pricey for European standards location 

Business response:

Dear Ana, First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at The Heritage Hotel New York City. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.Thank you so much for appreciating our hardworking staff.I apologize that you thought our prices were a bit high, but I can assure you they are priced competitively and offer a lot of value. Once again, we genuinely appreciate your feedback, and we hope to ho... read more

Gabriel's profile image
2 years ago

Exceptional 

Elaine's profile image
2 years ago

it was good. old hotel with small rooms location 

Business response:

Dear Elaine, Thank you for choosing to stay with us. We are so glad that you loved our convenient location. You get easy access to all the major attractions and restaurants from our location.It is disappointing to learn that we could not provide you with a perfect room. We wish you had conveyed this to our staff as they would have moved you to another room. It definitely was a pleasure hosting you at our property, and we'd love to see you again! Kind Regards, Heritage Hotel New York City Management 

Catalina's profile image
2 years ago

Good 

Nadine's profile image
2 years ago

très bien le froid dans notre chambre à notre arrivée pas de chauffage l’emplacement 

Business response:

Dear Nadine, Thank you for the positive review of your stay at The Heritage Hotel New York City. I am glad to learn that you liked our location. We feel fortunate enough to be situated near top tourist attractions, popular restaurants, and shops. I hope you choose us again on your next visit to New York; we would love to host you then! Your recommendations are heartily appreciated. Please take care! Kind Regards, Heritage Hotel New York City Management 

Emanuele's profile image
2 years ago

Solo la posizione è il punto forte dell’hotel. Scarse pulizie Coperte del letto bucate da sigaretta Pochissimo spazio per le valigie Bagno non riscaldato Riscaldamento rumoroso La posizione e la tranquillità per la notte. 

Business response:

Dear Emanuele, It was an immense pleasure to host you at The Heritage Hotel New York City, and we are thankful to you that you took the time to leave a review of your stay with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.We are sorry to know that the room you stayed in was not clean. We perform regular quality checks to clear rooms before check-in, but it seems there was a lapse in our process. We are sorry forthe other inconveniences you faced during th... read more

Sophie's profile image
2 years ago

Séjour agréable avec une localisation parfaite Pas suffisamment propre l’emplacement est top, le personnel très sympa et à l’écoute. les lits plutôt confortables 

Business response:

Dear Sophie, Thank you so much for giving us a valuable review for your stay with us in New York. We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York.We are happy that you noticed the friendliness of our staff and will make sure they get the recognition that you have given.I am sorry you faced issues with cleanliness during your stay. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a per... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,539 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.