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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Pleasant rooms were tiny and the beds were MAYBE 6 inches apart from each other. you couldn't walk in normal
Business response:
Dear Michael, We really appreciate the time you took to leave us a detailed review. We are disappointed to learn that you were unhappy with the room we assigned you. We aim to provide all of our guests with a clean and comfortable stay and thus are saddened that we could not serve you to our usual high standard. Please accept my sincere apologies for such a less-than-perfect experience. Kind Regards, Heritage Hotel New York City Management
Very Good
Good El precio es excesivo para lo que es el hotel La ubicación
Business response:
Dear Victoria, Thank you for taking the time to write our New York hotel areview.We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York.We apologize for the dissatisfaction you had with our pricing. We would love to host you again next time your travels bring you back to New York. Kind Regards, Heritage Hotel New York City Management
Very Good
Good No breakfast
Business response:
Dear Rithy, Thank you for taking the time to write our New York hotel areview. Sorry, we do not offer breakfast. There are many nearby restaurants that serve excellent breakfast fare. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to New York. Kind Regards, Heritage Hotel New York City Management
HOTEL MEDIOCRE L'albergo ha un costo davvero eccessivo rispetto a quello che offre: struttura vecchia, camere con mobilio usato, sensazione generale di sporco (ma purtroppo in linea con quella che è l'offerta di Manhattan). Al mio arrivo ho dovuto chiedere di pulire nuovamente la camera perchè c'erano capelli ovunque sul pavimento e in bagno. La camera non viene resettata se non su richiesta (ma è compreso nel prezzo), specificando cosa va fatto (rifare il letto, pulire il bagno, svuotare i cestini..) Oltre al costo eccessiv... read more
Business response:
Dear Derek, First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at The Heritage Hotel New York City. It amazes us to learn that our staff and the peaceful facilities provided you with a sense of calm during your stay.We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York.It makes us happy to know that our staff made your stay wonderful. We will certainly take this opportunity to conve... read more
clean, convenient, and comfortable place to stay room motion light switch went off often while the room was occupied. tiny soap bars crumbed trying to open the packaging. convenient location and friendly staff.
Business response:
Dear Ron, Thank you for your detailed review. We really appreciate it. We are glad that you had a very comfortable stay and found our rooms clean, spacious, and modern. We are deeply grateful for your kind words about our accommodations.We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York.We are happy that you noticed the friendliness of our staff and will make sure they get the recognition that you have given. However, I am sorry for the la... read more
Wonderful Ubicacion
Business response:
Dear Leire, Thanks for the positive review regarding your stay at The Heritage Hotel New York City. I am glad to learn that you liked our location. We feel fortunate enough to be situated near top tourist attractions, popular restaurants, and shops. I hope you choose us again on your next visit to New York; we would love to host you then! Your recommendations are heartily appreciated. Please take care! Kind Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,539 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.