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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Wonderful
Very Good
Good
Pleasant Ordinary facilities, maid only upon request, no dining, no gym, staff not particularly friendly... Great location, reasonably comfortable, clean, hot water
Business response:
Dear Edward, Thank you for sharing feedback about your stay at The Heritage Hotel New York City.We are glad to hear that our excellent location made it effortless for you to visit New York and see all you wanted to see. We really regret your engagement with our staff. Please be assured that our personnel is highly trained and would never act in this manner. We will, however, forward the comment to the human resources staff. We apologise for not reaching your expectations; all of your recommendations and opinions have been bo... read more
Bien placé pour visier NYC Linge literie propres, le sol aimerait connaitre le savon! la situation , le personnel
Business response:
Dear Duterte, Thanks for the positive review regarding your stay at The Heritage Hotel New York City.We are so glad that you loved our convenient location. You get easy access to all the major attractions and restaurants from our location. We would appreciate it if you tell us the situation. However,I will certainly relay your input to our housekeeping staff to mop the floor more thoroughly. We would love to have your company once again at The Heritage Hotel New York City. Best Regards, Heritage Hotel New York City Managemen... read more
Very Good
Pleasant
Wir haben uns wohl gefühlt. Kein Luxus, zweckmäßig, aber völlig ausreichend. Sehr nettes Personal. Schade, dass das Dach nicht mehr genutzt werden darf. Die Fahrstühle sind ziemlich eng und für mich, als klaustrophoisch veranlagte Person, ziemlich beängstigend. Allerdings waren die Fahrstühle in den anderen Hotels auch nicht besser. Gepäckaufbewahrung 2$ pro Stück fand ich auch nicht so toll, war aber okay. Wir waren im 11 Stock in einem Dreibettzimmer für 6 Nächte untergebracht und hatten Sicht auf das "halbe" Empire State ... read more
Business response:
Dear Bettina, Thank you so much for the wonderful feedback.Please accept our apologies for your issue with the air-conditioner in your guest room. I'll be sure to pass along your feedback to our maintenance team and ensure they remedy the problem.Our friendly and supportive staff works hard to keep the guest rooms clean, convenient, and comfortable.It is a pleasure to learn that you were satisfied with your stay. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your ... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,540 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.