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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Pleasant La limpieza...si no la pedías no aparecian y aún así era bastante deficiente...estuvimos 12 noche y vinieron 3 veces porque lo pedimos insistentemente... La máquina de aire acondicionado vieja, extremadamente ruidosa y no se podía regular bien...o te helabas o morías de calor... Faltaba armario. Ubicación perfecta, excepto el problema inicial con las tarjetas y pago (el primer dia de estancia estaba pagado ya y nos lo querían cobrar de nuevo) el personal era majete. Nos dejaron usar la sala de desayuno libremente co... read more
Business response:
Dear Guest, Thank you for taking the time to write feedback for our business.Please accept our deepest apologies for the problems with the air conditioner. We appreciate you informing us of the issue, and we will take immediate action to resolve it. There may be some misconception about the billing process; I will certainly look into it. Rest of the feedback will be forwarded to management. On your next visit to New York, we would be delighted to host you again. Best Regards, Heritage Hotel New York City Management
Comodissimo Le camere sono davvero piccole e non troppo confortevoli. L'hotel è in posizione comoda e centralissima, in una via silenziosa. Il personale fantastico, gentile e sempre disponibile.
Business response:
Dear Federica, Thank you for the positive review of your stay at The Heritage Hotel New York City.It's lovely to hear that you found our accommodation clean and quiet. I'm delighted you enjoyed a quiet environment and we were able to make your stay relaxing. However, if you had spoken with the friendly front desk staff, they could have provided you with a perfect room.I am glad you liked our ideal New York location. We are glad you had a memorable stay with us at The Heritage Hotel New York City, and we hope you return soon.... read more
Good
Wonderful
Good
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Pleasant
fair stay, not the cleanest or most comfortable place to stay but great location slow elevator unclean feeling rooms weren’t cleaned daily “due to covid” and when asked to be cleaned they were barely touched and still felt dirty. minimal gym the size of a closet in order to say that they have a gym. uncomfortable mattress location
Business response:
Dear Yoav, Thank you for choosing to stay with us.I am glad you liked our ideal New York location. However,It’s apparent in your case that we fell short of expectations. All your improvement points will be shared with the management team, and we will assiduously address each point. We hope you will give us another chance to provide you with a better experience. Warm Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,545 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.