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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,549 reviews
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Wiriyanat's profile image
Wiriyanat 
2 years ago

Very Good The staff is fine and ready to respond quickly. 

Business response:

Dear Wiriyanat, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to New York. Thank You, Heritage Hotel New York City Management 

Anonymous's profile image
Anonymous 
2 years ago

Exceptional 

Mariano's profile image
2 years ago

Good 

Cheryl's profile image
2 years ago

Great location - and safe- for walking around the city. Easy to get to and from the train station. It's an old building - so the elevator is small and slow. Not a big deal. We had a nice room on the 10th floor with a view of the Empire State Bldg. The room suited our needs exactly - we needed a good location for walking to and from Penn Station and walking into Greenwich Village and into the Theater District and up towards Central Park. We only used the room for resting after a long day. It was clean and we could control the... read more

Business response:

Dear Cheryl, Amazing! Thank you for giving us a great score review and for recommending our hotel to other travelers. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. I am glad you enjoyed a long restful day at our hotel. . Thank you once more for your excellent feedback. Thank You, Heritage Hotel New York City Management 

Marie's profile image
2 years ago

Für New York City eine Unterkunft, die ok ist. Die Betten sind weggerutscht. Die Betten waren nicht sehr bequem und es war sehr laut bei jeder Bewegung. Unter den Betten war nicht geputzt. Im Badezimmer war keine Klobürste. Die Badezimmertür war sehr laut beim schließen und öffnen. In den Fluren hat es nach Rauch gerochen. Als wir um 4 Uhr angereist sind, lagen Müllsäcke im Flur. Die Gepäckaufbewahrung hat 2$ pro Gepäckstück gekostet. Das Personal war sehr freundlich und hilfsbereit. Das Badezimmer war sauber. 

Business response:

Dear Marie, Thank you for choosing to stay with us and for your detailed feedback. We are glad that you liked clean room andour staff. We hope you will give us another chance to provide you with a better experience. Thank You, Heritage Hotel New York City Management 

Héctor's profile image
2 years ago

Very Good La cama era grande y la habitación normal. 

Business response:

Dear Héctor S.L., We are so glad to see that you enjoyed your New York getaway. We are glad you liked our bed and spacious room! I hope you choose us again on your next vacation to New York. Thank You, Heritage Hotel New York City Management 

Sara's profile image
2 years ago

Very Good El olor a tabaco de las escaleras La ubicación 

Business response:

Dear Sara, Thank you so much for awarding us a positive rating for your stay at our hotel. However, we are very sorry for any unpleasant smell you encountered during your stay. Please know that this is highly unusual feedback for us to get. We hope you will stay with us again soon for an even better stay! Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Thank You, Heritage Hotel New York City Management 

Juan's profile image
2 years ago

Pleasant 

Stefano's profile image
2 years ago

Pleasant 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,549 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.