Heritage Hotel

Business response:

¡Qué hermosa reseña! Fue un inmenso honor que te quedaras con nosotros. Muchas gracias por tomarse el tiempo para compartir su experiencia en Heritage Hotel. Siempre nos esforzamos por brindar a nuestros huéspedes una experiencia única y personalizada, y todo el equipo de Heritage Hotel agradece enormemente su amable comentario. Gracias por sus amables palabras con respecto a nuestro amable y atento personal. Tenemos la suerte de tener un equipo tan apasionado y dedicado aquí en The Heritage Hotel. Nuestra ubicación privileg... read more

Business response:

It was a pure pleasure and incredible honor to have you stay with us. What a delight to read such lovely comments. “Extremely friendly and helpful staff. “ You can't teach people to care, you can only give them the stage to do what they do best and encourage them to always go a step further than they thought they could go. You feedback is both, gratifying and so motivating. Thank you! Our guests think our location is exceptional. There are many nice places to visit in the area. With the 23 St Subway at our doorstep and a wid... read more

Business response:

Merci beaucoup d'avoir pris le temps de partager votre avis suite à votre séjour parmi nous à The Heritage Hotel. J'ai été un immense honneur et plaisir de vous avoir chez nous. Nos chambres sont chauffées avec des pompes à chaleur écoénergétiques. Les commandes peuvent sembler déroutantes. Notre réception se fera un plaisir de vous montrer comment régler les commandes. Je suis sûr que cela assurerait un chauffage adéquat pour votre chambre. En effet, c'est l'emplacement, l'emplacement, l'emplacement ! Nos clients pensent qu... read more

Business response:

Thank you for your charming words. It was a huge honor to have you stay with us. The pleasure of company was ours. We are located in a fantastic location in Chelsea and Midtown - within walking distance of 23 St Station. Thank you highlighting our “cleanliness” Our housekeeping team do a fantastic job of keeping the place in tip top shape. Our guests think our location is exceptional. The hotel is located on a quite side-street but a stone’s throw away from iconic landmarks and tourist attractions for our guests to embrace t... read more

Business response:

Thank you for taking the time to leave such a fabulous and detailed review. It was a huge honor to have your stay with us. We were delighted that you chose The Heritage Hotel NYC and that you all enjoyed a wonderful stay! Our aim is to make sure that all of our guests have a memorable and special time, and experience the extremely high levels of personalized service that my colleagues take such pride in delivering to our guests. It is always gratifying to hear that we have got this right. Our guests think our location is exc... read more