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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant Banging doors and paper thin walls. We could hear each word the neighbours said - as if we were in the same room. The bathroom floor and the bath were dirty when we arrived. Our room was on the 9th floor and although there were 2 elevators it took a very long time for one of them to come up. Great location - you can get to many popular locations on foot. Subway stations are a couple of blocks away too in case you need transportation.
Business response:
Dear Gabriella, We're glad you found our location convenient for exploring the city and accessing transportation. However, we're sorry to hear about the noise and cleanliness issues you experienced during your stay. Providing a comfortable and clean environment is important to us, and we apologize for falling short of your expectations in this regard. We'll address the noise concerns with our team and ensure that our housekeeping standards are upheld. Additionally, we'll look into the elevator wait times to improve efficienc... read more
Still one of my go to hotels. This used to be one of the more economical hotels but now the prices have increased. Stayed here many times. Like the location in the flatiron district.
Business response:
Dear Reagan, We're thrilled to be one of your go-to hotels and appreciate your loyalty! Our location in the Flatiron district is indeed a great advantage for exploring the city. We understand your concern about the increase in prices, and we apologize for any inconvenience this may have caused. We continually review our pricing to ensure it reflects the value of our accommodations and services. Thank you for your continued support, and we look forward to welcoming you back on your next visit to New York City! Regards, Herita... read more
Exceptional
Schöne Lage, wenn man sowieso viel unterwegs ist und man sich nicht im Zimner aufhalten will, ist es sehr okay. Das Zimmer hatte nur ein Fenster zu einem Lichtschacht. Das Hotel hat eine gute Lage, ist aber sehr hellhörig.
Business response:
Dear Christiane, We're glad you found our hotel's location convenient for your travels. However, we're sorry to hear about the noise and lack of natural light in your room. We understand the importance of a peaceful environment for a good night's rest, and we apologize for any inconvenience caused. Your feedback is valuable to us, and we'll work to address the noise issues and explore ways to improve the room's lighting situation. Thank you for staying with us, and we hope to have the opportunity to provide you with a better... read more
Very Good
Good
Fantastisch Niks Perfecte locatie in leuke buurt, naast gezellig park en centraal in New York, op loopafstand van Penn Station. Hotel is netjes en personeel erg vriendelijk.
Business response:
Dear Sjoerd, We're thrilled to hear that you had a fantastic experience with us! It's lovely to know that you found our hotel perfectly located in a fun area, next to a pleasant park, and within walking distance of Penn Station. Providing a neat environment and friendly staff is what we strive for, and we're glad we met your expectations. Thank you for your kind words, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us kno... read more
Great value for money in a central location Very minor but the hairdryer only had a hot setting so I frazzled my hair - but super minor wouldnt put me off staying again. Brilliant stay - the rooms were spacious and the beds were super comfy, not too loud and really good value for money. Great central locations close to times square, empire state and a metro station that is connected to many lines!
Business response:
Dear Alexandra, We're thrilled you had a brilliant stay with us and found our hotel great value in a central location! It's lovely that you enjoyed the spacious rooms, comfortable beds, and the convenience of our location near Times Square, the Empire State Building, and a metro station. We apologize for the inconvenience with the hairdryer and appreciate your understanding. Your feedback is valuable, and we'll look into addressing this issue to ensure a better experience for our guests in the future. Thank you for choosing ... read more
Okej för pengarna! Bra läge, stort rum, kyl finns. Lyhört från korridoren: Röster och att dörrarna smällde igen högt. Sängen var väldigt väldigt mjuk så vi vaknade med smärre smärtor i ländryggen under nätterna och på morgonen. Men vi sov okej och löste det genom att byta sovposition ofta. Jättebra läge. Stort rum. Bra att det fanns kyl och AC.
Business response:
Dear Helena, We're glad you found our hotel to be of good value with a great location. We appreciated the spacious room with amenities like the fridge and AC. However, we apologize for the noise disturbances from the corridor and the discomfort with the soft bed. Your feedback is valuable, and we'll address these issues to ensure a more comfortable and enjoyable experience for our guests in the future. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for a better stay. Regar... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.