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Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
18 W 25th St, New York, NY, 10010, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Es war eine schöne Zeit Zimmer zu Teuer Die Lage war OK.
Business response:
Dear Winkler, We're glad to hear that you had a lovely time during your stay with us. We understand that the cost of the room may not have matched your expectations. We continually review our pricing to ensure it reflects the value of the experience we provide. We appreciate your feedback and will consider it as we strive to improve. If you have any specific suggestions on how we can enhance our value proposition, we'd love to hear them. Thank you for choosing us, and we hope to welcome you back again in the future. Regards,... read more
Pleasant La stanza non era molto pulita, la porta del bagno no si chiudeva bene, in generale c’era un po’ di polvere. La posizione centrale, vicino alla metro e a 20 min a piedi da Times Square.
Business response:
Dear Antonia, We're glad you appreciated our central location, but we apologize for the cleanliness issues you experienced during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we take your feedback seriously. We'll address these issues with our housekeeping team to ensure that future guests have a better experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide a much-improved stay. Regards, Heritage Hotel New... read more
Idéal pour les personnes qui cherche la simplicité sans trop se soucier du reste. Hôtel qui va devoir être rafraichi dans les prochaines années. Dommage que pour le check-out il fasse payer la conciergerie les valises. Hôtel sans petit déjeuner de proposer mais un breakfast au pied de l'HOTEL. Situation idéal au beau milieu de MANHATTAN. Chambre basique avec matelas assez mou mais confortable après une grosse journée de marche. Propreté correct dans l'ensemble et pour nous, vue sur l'empire state building depuis la chambre.
Business response:
Dear GuillaumeBUTA, We're glad you found our hotel suitable for your needs and appreciated our convenient location in the middle of Manhattan. Thank you for your feedback regarding our amenities and room comfort. We'll take note of your comments about the need for a refresh and the luggage storage charge at check-out. We always strive to improve our services to ensure a better experience for our guests. If you have any further suggestions or if there's anything we can do to make your next stay even more enjoyable, please let... read more
Hotel centrale in zona bella e tranquilla di NY Essendo un hotel un po' datato purtroppo i muri tra una stanza e l'altra sono molto sottili e si sentono parecchio i rumori. Però alla reception è possibile richiedere dei tappi per le orecchie. Posizione eccellente, comodissima per fare partire la giornata a NY. Il personale è molto gentile e disposto a venire incontro alle esigenze. Di fatto è un hotel piccolino che si utilizza solo per dormire ma funzionale in tutto.
Business response:
Dear NicoleCini, Glad you had a pleasant stay overall, despite the noise from the thin walls. We're glad to hear that our staff was helpful and accommodating during your visit. We appreciate your feedback and will take your comments into consideration for future improvements. Thank you for choosing our hotel, and we hope to welcome you back soon! Regards, Heritage Hotel New York City Management
Super L’emplacement très agréable et pratique
Business response:
Dear Guest, We're glad to hear that you enjoyed the location of our hotel! If there's anything else you'd like to share or suggestions for improvement, feel free to let us know. We appreciate your feedback and hope to welcome you back soon! Regards, Heritage Hotel New York City Management
Mejor ubicación. Excelente calidad-precio Lo único a destacar es que la habitación y el baño son pequeños, pero te apañas bien. Un poco de frío en la habitación, pedimos mantas, pero no tenían. Si quieres dejar la maleta el día que te vas, son 2$ por bulto (aunque las mochilas nos lo perdonaron y sólo nos cobraron las maletas). El ascensor es lento y la ducha no tenia alcachofa La ubicación del alojamiento es la idónea. Al lado del edificio Flatiron y a 5 minutos del Empire State. La calidad-precio es la adecuada. El persona... read more
Business response:
Dear Irene, We're delighted you enjoyed your stay and found our location, value for money, and staff helpful! Thank you for your positive feedback. We'll make sure to address the issues you mentioned, such as the room temperature, luggage storage fee, elevator speed, and shower amenities. Your comments will help us improve our services for future guests. If you have any further suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the opportunity t... read more
Very Good
Wonderful
Very Good
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.