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Liberty Moving & Storage in Massapequa
- Massapequa Park, NY
About this business
Location details
5020 Sunrise Hwy #231, Massapequa Park, NY, 11762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They came 40 mins early therefore we were not ready. They sent to young guys and an older guy. The two young ones were lazy, non responsive, did NOT do much, were careless & broke things. They were slow bc they got paid by the hour. Tacked on another few thousand by the end. Added 2013-09-12: The complaint was not solely to the increased in cost, it was due to the fact they were being lazy, which resulted in the increased cost. The "main" leader actually had arguments with the other movers because they where not doing anythi... read more
Business response:
"Dear [member name removed], I am so sorry to hear you were unhappy with our services. I did reach out and spoke with [member name removed] today who was the contracted shipper. After a review of her file the move did run appx $200 over the estimate. You had a non binding estimate so actual charges were processed for a total of 1572 so not understanding why you say "tacked on another few thousand by the end". As for damage [member name removed] stated there was a broken alarm clock and light bulb, both of which we would be h... read more
I would never in a million years recommend this company also known as Atlantic. They were totally unreliable and way more expensive than they said they would be. I had booked to have them move me on Monday. At 3pm on the Friday I received a call saying they could not move me then, but the following day Tuesday. As I had the walk through on my old home on the Monday afternoon, Tuesday was not acceptable. I was then offered the next day, Saturday, which I reluctantly agreed to. I had thought I would have the whole weekend to c... read more
Business response:
"Liberty attempted to contact customer a number of times. Customer was unresponsive."
Frequently asked questions about Liberty Moving & Storage in Massapequa
How is Liberty Moving & Storage in Massapequa rated?
Liberty Moving & Storage in Massapequa has a 4.8 star rating with 253 reviews.
When is Liberty Moving & Storage in Massapequa open?
Liberty Moving & Storage in Massapequa is closed now. It will open on Monday at 8:00 a.m.