Red Roof Inn & Suites Commerce

Business response:

Hello Marquis, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take ca... read more

Business response:

Hello Sarah, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Commerce - Athens. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we loo... read more

Business response:

Thank you for your perfect rating, Nicholas. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I were over the moon when we saw your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based st... read more

Business response:

Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn & Suites Commerce - Athens appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experienc... read more

Business response:

Thank you for your review, Betty. Though the staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 3/5 score following your stay, we were disappointed to hear that the cleanliness was not up to standard and there was no breakfast available after the road workers finished. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you again for sharing and we would love to have another chance to provide you ... read more

Business response:

Dear Roy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Commerce - Athens. I was happy that the property's exceptional value and the professional night staff was to your liking, resulting, resulting in a 5/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comf... read more

Business response:

Thank you Shirley, for taking the time to write a review of your stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experi... read more