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Embassy Suites by Hilton San Antonio Landmark

4.5
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Location details

5615 Landmark Parkway, San Antonio, TX, 78249, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,643 reviews
Joseph's profile image
Joseph 
4 years ago

Room was good. But haf a bad location. Looked out window and seen big AC units. During the night when they went on it seemed extremely loud when it came on. 

Business response:

Thank you for taking the time to leave us with feedback--it is truly appreciated. I'm happy to see that overall you were able to enjoy your stay; however, it appears that you have encountered some problems. I would like to apologize for the bad experiences that have negatively affected your stay. Please do not hesitate to reach out to me at the phone number or email below if there’s anything I can do or discuss with you. Thank you so much and have a great rest of your day! 

Verified traveler's profile image
Verified traveler 
4 years ago

Beautiful hotel, spacious and clean rooms and excellent location. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Verified traveler's profile image
Verified traveler 
4 years ago

It was exactly what you woul expect from a Hilton Garden Inn. Nice enough! 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Verified traveler's profile image
Verified traveler 
4 years ago

Th 

Business response:

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that may have negatively affected your stay. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. O... read more

Verified traveler's profile image
Verified traveler 
4 years ago

The Hilton Garden Inn Manhattan is in a lovely area, near a terrific coffee/breakfast spot, Radina's. This was our first time in a hotel after the pandemic, and we were very comfortable with the hotel's cleanliness and extra precautions. The room was comfortable and the bed was extra comfy. We loved the Neutrogena bath products. The staff was polite but not especially friendly. We had a hard time checking out because no one was at the front desk for several minutes. The towels and toilet tissue could use an upgrade. Overall,... read more

Business response:

Thank you for taking the time to leave us with feedback--it is truly appreciated. I'm happy to see that overall you were able to enjoy your stay; however, it appears that you have encountered some problems. I would like to apologize for the bad experiences that have negatively affected your stay. I have notified the Front Desk Manager and he will get some training for our front desk staff, as well as our Housekeeping Manager to make sure we are removing our older products. Please do not hesitate to reach out to me at the pho... read more

Suzanne's profile image
Suzanne 
4 years ago

Great location and clean. Pablo at the front desk was very helpful and his follow through was amazing. Despite the hotel being full on graduation weekend the rooms were quiet. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Hideki's profile image
Hideki 
4 years ago

Thank you for your smooth check-in, very clean room and comfortable time, and a delicious breakfast. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Verified traveler's profile image
Verified traveler 
4 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Verified traveler's profile image
Verified traveler 
4 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark

How is Embassy Suites by Hilton San Antonio Landmark rated?

Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,643 reviews. 

When is Embassy Suites by Hilton San Antonio Landmark open?

Embassy Suites by Hilton San Antonio Landmark is closed now. It will open on Monday at 9:00 a.m.