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Embassy Suites by Hilton San Antonio Landmark

4.5
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Location details

5615 Landmark Parkway, San Antonio, TX, 78249, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,643 reviews
Robert's profile image
Robert 
4 years ago

All good!!! 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

John's profile image
John 
4 years ago

My stay was one night only, Saturday-Sunday. The room was very clean. Quiet overnight even with the hotel at capacity. Would definitely stay here again. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Julie's profile image
Julie 
4 years ago

Everything was great! We checked in late and the hotel staff was ready and waiting for us. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Andy's profile image
Andy 
4 years ago
William's profile image
William 
4 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Kenda's profile image
Kenda 
4 years ago

Business response:

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. If there is anything I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal i... read more

Carly's profile image
Carly 
4 years ago

I liked how friendly the front desk was and I liked that I felt safe. 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

elizabeth's profile image
elizabeth 
4 years ago

Perfect play to stay 

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day! 

Rebecca, Eunice's profile image
Rebecca, Eunice 
4 years ago

I prepaid for a double Queen room. Front desk says they overbooked these rooms gave me a handicap accessible king. I don’t understand how i prepaid for an overbooked room?? Not happy at all. 

Business response:

Thank you for taking the time to leave us with feedback--it is truly appreciated. I would first like to take a moment to apologize that you had such a disappointing stay with us. We strive to provide guests with better and brighter experiences and we certainly fell short. I have notified the Front Desk Manager and they will address this issue with the staff involved. We want each guest to have a great experience at our property and I apologize that this was not the case during your time here. If there is anything else I can ... read more

Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark

How is Embassy Suites by Hilton San Antonio Landmark rated?

Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,643 reviews. 

When is Embassy Suites by Hilton San Antonio Landmark open?

Embassy Suites by Hilton San Antonio Landmark is closed now. It will open on Monday at 9:00 a.m.