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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Te duur hotel voor geboden faciliteiten op een goede locatie. Hygiëne Locatie
Business response:
Dear Joannes, We appreciate your feedback. We're sorry to hear that you found the hotel expensive in relation to the facilities. We'll review our pricing and work towards enhancing the value we offer. Additionally, your concerns about hygiene are taken seriously, and we're implementing measures to ensure a cleaner and more comfortable environment. We hope to have the chance to welcome you back and provide an improved experience. Thank you for bringing these issues to our attention. Regards, Heritage Hotel New York City Manag... read more
Bem localizado, limpo e confortável ! Não houve nada ruim. Localização é incrível, rua calma, silenciosa mas perto de tudo. Pertinho do metrô. Funcionários cordiais, quatro em bom tamanho, sem cheiro, com cafeteira e frigobar. Cama confortável e chuveiro gostoso, roupas de cama e banho novas e limpas. Limpeza e arrumação do quarto sob pedido. Bons espaços para 2 malas abertas e outras fechadas Guardam as malas até o horário do check in e depois do checkout
Business response:
Dear Lisandra, We're thrilled to hear that you had a fantastic experience during your stay! It's wonderful that you found our hotel to be well-located, clean, comfortable, and with friendly staff. Your detailed feedback is greatly appreciated, and we're delighted that there was nothing negative to report. We hope to welcome you back in the future for another excellent stay! Regards, Heritage Hotel New York City Management
It was good. I will rebook at this hotel. It was pricey for the amenities. Your check in staff - especially a very nice gentleman - he was super helpful about where to get coffee, something to eat, etc.
Business response:
Dear Madeline, We're delighted to hear that you had a good stay with us and that our check-in staff, particularly the helpful gentleman, made your experience even better. We appreciate your feedback and look forward to welcoming you back in the future. We'll consider your comments about pricing as we strive to provide the best value for our guests. Thank you for choosing our hotel! Regards, Heritage Hotel New York City Management
Very Good Baño pequeño. Excelente ubicación.
Business response:
Dear Victor, We're glad to hear you enjoyed our fantastic location. We understand that the bathroom size may not have met your expectations. Your feedback is valuable to us, and we'll consider ways to enhance your experience during your next visit. Thank you for sharing your thoughts with us! Regards, Heritage Hotel New York City Management
Very Good Communs à rafraîchir Emplacement+++ Calme+++ Accueil+++
Business response:
Dear Jean, We're glad to hear that you found our hotel's location and quietness to be excellent, providing you with convenience and a refreshing experience. Your positive feedback is much appreciated, and we hope to welcome you back for another enjoyable stay in the future! Regards, Heritage Hotel New York City Management
Good
It was okay. The hotel was a bit run down, could have been cleaner with old dust and dirt around the room. It was cold with just a thin blanket on the beds, so had to ask for another which they provided. Convenient location to explore NYC
Business response:
Dear Kate, Thank you for sharing your feedback. We're glad you found our hotel's location convenient for exploring NYC. We apologize for the condition of the room and the cleanliness issues you encountered. Your comments are valuable, and we'll use them to make improvements. We're sorry to hear about the insufficient bedding, but we're pleased that the staff was responsive to your request. We hope to provide a more comfortable experience on your next visit. Regards, Heritage Hotel New York City Management
Very Good
I highly recommend the hotel! Only the air conditioning/heating was noisier. we were very satisfied. The front desk staff was friendly, helpful and accommodating. The room was spacious, the beds comfortable, the street the windows led to was quiet at night. Only the air conditioning/heating was noisier. There is a breakfast room downstairs with a toaster, microwave and tea. There is a great grocery store on the street corner for breakfast. There is a nice breakfast cafe next to the hotel. The location of the hotel is great, ... read more
Business response:
Dear Zuzana, Thank you for your recommendation and positive feedback! We're thrilled to hear that you were highly satisfied with your stay. It's great to know that you found our front desk staff friendly and accommodating and that the room was spacious and comfortable. We appreciate your comments on the noise from the air conditioning/heating, and we'll consider this in our efforts to make improvements. We're delighted that you enjoyed the convenient location and nearby dining options. We look forward to welcoming you back o... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.