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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Ok Cleanliness and the receptionist wasnt very friendly, very complicated to get my friend to come in and get her key, i have to pick her up downstairs. Location
Business response:
Dear Rika, We appreciate your feedback and apologize for any inconvenience you experienced. We'll address the concerns regarding friend check-in and aim to streamline the process. Our team values guest satisfaction, and we'll work on improving the reception experience. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a more seamless and enjoyable stay in the future. Regards, Heritage Hotel New York City Management
Very Good
Costoso pero en una ubicación inmejorable Las habitaciones son muy pequeñas, sin espacio para las maletas y puede mejorar la limpieza. La ubicación es perfecta
Business response:
Dear Alejandro, Thank you for sharing your thoughts. We're delighted to know that you found the hotel's location perfect. We understand your concerns about room size, suitcase space, and cleanliness. Your feedback is important, and we'll use it to address these areas for improvement. If there's anything else you'd like to share or if there are specific suggestions you have, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better experience in the future. Safe travels! Regards... read more
Good Camera piccola, anche se in linea con la media degli Hotel di Manhattan; pulizia migliorabile. L'edificio è in generale "datato" Posizione dell'hotel, nel cuore di Manhattan, a due passi da Madison Square Park e con alcune fermate della metro disponibili. Disponibilità e cortesia del personale.
Business response:
Dear Christian, We appreciate your positive feedback on our central Manhattan location and helpful staff. However, we regret any inconvenience caused by the room size and cleanliness. Your insights are crucial, and we'll address these concerns to enhance the guest experience. We value your patronage and hope to welcome you back for an improved stay in the future, with the charm of our prime location complemented by enhanced accommodations. Regards, Heritage Hotel New York City Management
Good
Very Good El precio Las vistas, los recepcionistas y la ubicación.
Business response:
Dear Rebeca, We're pleased to hear that you enjoyed the views, found the receptionists welcoming, and appreciated the central location. However, we acknowledge your concern about the price. Your feedback is valuable, and we will consider it as we strive to provide a balance between value and cost. If there's anything else you'd like to share or if there are specific aspects you loved about your stay, feel free to let us know. We hope to have the opportunity to host you again in the future. Safe travels! Regards, Heritage Hot... read more
Good
Very Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.