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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
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Daniele's profile image
a year ago

Ha la posizione ideale per visitare New York. Staff disponibile e gentile. Tornerò. Stanza rumorosa. La posizione. 

Business response:

Dear Vasile, Thank you for your positive comments about our convenient location and our helpful and kind staff. We're delighted to hear you'll be back. We apologize for the noise issue you encountered during your stay, and we'll make every effort to ensure a quieter room for your next visit. We appreciate your feedback and look forward to welcoming you again. Regards, Heritage Hotel New York City Management 

Artiom's profile image
a year ago

Good 

D's profile image
a year ago

Average hotel in Flatiron District that could use some updating The whole building feels very outdated. The room doors and fire doors are heavy and slam very loudly. We were kept up on Saturday night with guests slamming their room doors and the fire doors to the stairwells. Pretty good location, room was clean, and had a view of Empire State Building. Room had two twin beds- it was hard to find two separate beds in NYC. 

Business response:

Dear Guest, Thank you for sharing your feedback on your stay in the Flatiron District. We're glad to hear you found the location convenient, the room clean, and the view of the Empire State Building enjoyable. We apologize for the inconvenience caused by the outdated aspects of the building and the noise from slamming doors. Your comments will be considered as we work on improving the guest experience. We appreciate your input and hope to welcome you back in the future. Regards, Heritage Hotel New York City Management 

Veronica's profile image
a year ago

Very Good 

Trish's profile image
a year ago

Great location, easy to find your way around from. No opening window, good working air con but no fresh air. Room was small but as expected in New York. The internal doors bang loudly when closed (old building). Excellent location, we walked everywhere - up to Central Park one day and down to Battery Park & 9/11 Museum another day. Madison Square Park was only a couple of minutes away and was a lovely place to sit and relax in the fresh air. Staff were friendly and helpful. 

Business response:

Dear Trish, We're pleased to hear that you found our location excellent and convenient for exploring the city. Walking to Central Park, Battery Park, and other attractions is a great way to experience New York. We appreciate your kind words about our friendly and helpful staff. Apologies for the limitations like the lack of opening windows and some noise due to the building's age. Your feedback is valuable, and we hope to welcome you back for another great stay. Regards, Heritage Hotel New York City Management 

Dawn's profile image
a year ago

Exceptional Great location 

Business response:

Dear Dawn, We're glad to hear that you enjoyed the great location of the hotel. If you have any other comments or questions about your stay or need further information, please don't hesitate to ask. We appreciate your feedback! Regards, Heritage Hotel New York City Management 

Luke's profile image
a year ago

Good 

Mattnanna's profile image
Mattnanna 
a year ago

Good value for money in New York Had an internal room which looked onto the courtyard so it was pretty dark, not a great room if you like spending a lot of time in your room but we don't. A bit tired but fine. Location was nice and central meaning we could easily get public transport to different areas for sightseeing each day. Room was a good size, bathroom had nice powerful shower. Staff were friendly. Seemed very good value for money for New York. 

Business response:

Dear Guest, We're delighted to hear that you found good value for your money during your stay in New York and that our location, room size, powerful shower, and friendly staff contributed to your positive experience. We understand that internal rooms may lack natural light, but it's great that it didn't significantly impact your stay. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for your review! Regards, Heritage Hotel New York City Management 

Cristina's profile image
a year ago

Very Good Como sugerencia pondría más luz en la habitación, al ser interior la del techo resultaba insuficiente. La cama era muy grande y cómoda. 

Business response:

Dear Christina, We're pleased to hear that you found the bed large and comfortable during your stay. Thank you for the suggestion regarding room lighting. Your feedback is important, and we'll consider ways to improve the lighting in interior rooms to make them more comfortable for our guests. We appreciate your input and hope to welcome you back in the future for an even better experience. Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.