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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
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Bernadette's profile image
Bernadette 
a year ago

Everything as good The Staffs are all friendly and easy to talk to. I was given a room upgrade where i can view the Empire State bldg from my window. So nice! 

Business response:

Dear Bernadette, We're delighted to hear that your stay was exceptional and that you had such a positive experience with our friendly staff. It's wonderful that you enjoyed the room upgrade with a view of the Empire State Building—it sounds like a memorable experience! If you ever find yourself in the area again, we would be thrilled to welcome you back for another great stay. Thank you for sharing your positive feedback! Regards, Heritage Hotel New York City Management 

Anonymous's profile image
Anonymous 
a year ago

Very Good 

Chloe's profile image
a year ago

Hôtel très bien situé et personnel très gentil. Rapport qualité prix correct. Pas de prises à côté du lit. Le ménage n’est pas systématiquement fait, il faut en faire la demande. Personnel très agréable et disponible. Emplacement de métro à 4 min à pied, très bien placé. Lit king size très confortable. 

Business response:

Dear Chloe, Thank you for your review! We're pleased to hear that you found our hotel well-located and our staff friendly and accommodating. We appreciate your feedback about the comfortable bed. We'll take your comments into consideration and work on providing more accessible plugs and improving our cleaning procedures to ensure a more seamless experience. We hope to welcome you back for another visit and provide an even more enjoyable stay. Regards, Heritage Hotel New York City Management 

Iglesias's profile image
a year ago

Perfecta para amigos Nada Ubicación y habitación 

Business response:

Dear Iglesias, We're thrilled to hear that you and your friends had a perfect stay at our hotel! Your positive comments about the location and room are greatly appreciated. If you ever have any suggestions or additional feedback in the future, please don't hesitate to share. We hope to have the pleasure of hosting you and your friends again soon. Regards, Heritage Hotel New York City Management 

Wade's profile image
a year ago

Basic room in a great location! The room was small and basic, however for what we paid we were happy and were out and about most of the time anyway The location was perfect for getting around NYC and had lots around it. The staff were very helpful and the room was clean. 

Business response:

Dear Wade, Thank you for sharing your feedback about your stay. We're pleased to hear that you found the hotel's location perfect for exploring NYC, and that the staff was helpful and the room clean. While the room may have been small and basic, it's great to know that it suited your needs and budget, especially since you were out exploring the city most of the time. We appreciate your understanding and hope you had a memorable time in New York. If you return to the city in the future, we'd be happy to welcome you back. Rega... read more

Dimitrov's profile image
a year ago

Good 

Isabel's profile image
a year ago

Very Good staff simpático e a localização do hotel 

Business response:

Dear Isabel, We're glad to hear that you had a positive experience with our friendly staff and appreciated the hotel's location. Providing excellent customer service and a convenient location are essential aspects of our commitment to our guests' satisfaction. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel! Regards, Heritage Hotel New York City Management 

Ruben's profile image
a year ago

Ubicacion perfecta Ubicacion 

Business response:

Dear Ruben, We're delighted to hear that you found our hotel's location to be perfect. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any other comments or suggestions, please feel free to share them with us. We look forward to welcoming you back for another great stay in the future. Regards, Heritage Hotel New York City Management 

Maite's profile image
a year ago

Very Good No hay servicio de comedor La ubicación es muy buena y estaba todo muy limpio 

Business response:

Dear Maite, We're pleased to hear that you found the location very good and the cleanliness of the hotel to your satisfaction. However, we apologize for the inconvenience of not having dining room service during your stay. Your feedback is important, and we will share it with the hotel management to improve the dining options or provide clear information regarding dining services. We appreciate your comments, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel. Regards, ... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.