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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant The windows are so dirty that phone camera struggled to take a picture through it. Great location and you could see the Empire State Building from the room. Altogether comfortable and clean room. The hotel doesn’t have any facilities (bar, breakfast etc) but because of the location all these things are available at top quality within 2 minutes walking distance.
Business response:
Dear Markus, Thank you for your detailed review! We’re delighted to hear that you enjoyed the great location and had a comfortable, clean room with a view of the Empire State Building. It’s fantastic that you found so many amenities nearby. However, we apologize for the cleanliness of the windows; this is not the standard we strive for, and we will ensure our team addresses this issue. Your feedback is invaluable, and we hope to welcome you back for an even better stay in the future! Regards, Heritage Hotel New York City Man... read more
Localización perfecta Nos tocó una habitación oscura. La limpieza en general era un poco deficiente. La ubicación es perfecta. Me volvería a quedar sólo por eso. La cama era muy grande y muy cómoda. Personal muy amable.
Business response:
Dear María, Thank you for your feedback! We're delighted that you enjoyed our prime location and found the bed comfortable. It's wonderful to hear that our friendly staff made a positive impression on your stay. However, we’re sorry to learn that the room's lighting and cleanliness did not meet your expectations. Your comments are valuable to us, and we will work on improving these aspects to ensure a better experience for future guests. We hope to have the chance to welcome you back and provide an even more enjoyable stay n... read more
Very Good I didn’t try it.
Business response:
Dear Daniela, Thank you for sharing your feedback! We hope you'll have the chance to try more of what we offer on your next visit. We look forward to welcoming you back soon! Regards, Heritage Hotel New York City Management
Manhattan fantastica sia di giorno che di notte camera leggermente piccola e senza armadio posizione ottima al centro di manhattan tra la 6a e la 7a strada sulla 25w
Business response:
Dear Roberto, Thank you for your feedback! We’re thrilled to hear that you enjoyed the fantastic Manhattan experience, both day and night, and found our location central and convenient. Being situated between 6th and 7th streets certainly provides easy access to many attractions! We appreciate your comments about the room size and the lack of a wardrobe. Your input is valuable as we continuously look for ways to improve our accommodations. We hope to welcome you back for another enjoyable stay in the heart of Manhattan! Rega... read more
Excelente ubicación y relación calidad/precio Paredes delgadas, las instalaciones son viejitas y podrían mejorar La ubicación es lo que sigue a la excelente!! La relación calidad precio está súper bien!!! Es un hotel viejito y podría estar más limpio pero por lo que pagas y la ubicación siendo NY no puedes pedir milagros!!! Tuvimos problemas con la temperatura del agua para bañarnos cuando llegamos y lo solucionaron luego luego!!! Lo único malo es que las paredes entre cuartos son muy delgadas y se escucha todo! Nuestro veci... read more
Business response:
Dear Zaira, Thank you for your thoughtful feedback! We’re delighted to hear that you found our location excellent and felt it offered great value for money. We understand that being an older hotel, there are areas that could use improvement, and we appreciate your insights regarding cleanliness and facilities. We’re glad our team was able to promptly address the water temperature issue during your stay. We apologize for the noise from neighboring rooms; we understand how disruptive that can be. Your comments will help us enh... read more
Very Good
Good The elevator is slow, and the walls are thin. You can hear other guests in the next room. The hotel is very basic but answers 3 important things when you visit NY. Great service, ideal location, and large comfortable bed to sleep. For me, those were the crucial features for a New York hotel.
Business response:
Dear Tomer, Thank you for your thoughtful review! We’re pleased to hear that you found our service great and our location ideal for your New York visit. It’s fantastic that the large, comfortable bed met your needs as well. We appreciate your feedback regarding the elevator speed and the noise from neighboring rooms; your insights are invaluable as we work to improve the guest experience. We hope to welcome you back for another stay in the future! Regards, Heritage Hotel New York City Management
Super bien, le personnel est top Le café dans les chambres est juste infecte L’ascenseur est très long à descendre et à monter ainsi qu’à l’attente La situation géographique est juste parfaite en face de l’hôtel, vous apercevez un petit peu au long de l’empire State building. La chambre est sommaire, très simple, aucune vue sur l’extérieur Le lit est très grand et extrêmement confortable
Business response:
Dear melina, Thank you for your feedback! We're thrilled to hear that you found our staff top-notch and appreciated our perfect location near the Empire State Building. It’s great that you found the bed comfortable, even if the room was basic. We apologize for the coffee quality and the inconvenience with the elevator wait times; your comments will help us address these issues. We hope to welcome you back for an even better experience in the future! Regards, Heritage Hotel New York City Management
Very Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,512 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.