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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Chambre et sdb un peu vieillotes, vêtustes Besoin d'un bon rafraichissement, rénovation. Pas de formule avec petit-dejeuner. L'emplacement La gentillesse de l'équipe Chambre calme
Business response:
Dear MaZa73, Thank you for your honest feedback! We’re glad to hear you enjoyed our convenient location, the friendliness of our staff, and a quiet room. We appreciate your comments on the room and bathroom condition and understand that updates are needed. Your input helps us prioritize future improvements. We also apologize for the lack of a breakfast option and will consider this as we look to enhance our guest experience. We hope to welcome you back for an even better stay in the future! Safe travels! Regards, Heritage Ho... read more
Ottima posizione e rapporto qualità/prezzo Migliorerei qualche piccolo dettaglio in camera, tipo qualche superficie per riporre e appoggiare vestiti e oggetti (soprattutto per soggiorni lunghi, noi siamo stati una settimana). Fondamentalmente è il classico hotel un po' vecchiotto, senza troppe pretese e non perfettamente curato nei dettagli, ma fa il suo. Considerando i prezzi di Manhattan, questo prezzo riesce ad essere contenuto e giusto, perché la camera non è perfetta e impeccabile (ma ha tutto il necessario!). Il prezzo... read more
Business response:
Dear Alessio, Thank you for such detailed feedback! We're thrilled that you found our location convenient, close to key sites and public transit, and that you enjoyed the value for money. It’s also wonderful to hear that our team’s helpfulness and the cleanliness of your room made your stay even more enjoyable. We appreciate your constructive feedback about storage space and room details, as we’re always looking for ways to improve. Noted on the cleaning and towel change thank you for pointing that out for future guests. We ... read more
Pour un court séjour si le cadre n'a pas trop d'importance. Nous y avons passé une nuit en dépannage. Hôtel vieillot. Notre chambre était sombre, donnant sur une cour intérieure en triste état. Ascenseur lent. Emplacement proche de l'Empire State. Prix raisonnable pour Manhattan.
Business response:
Dear Lionel, Thank you for sharing your feedback. We're glad you appreciated our convenient location near the Empire State Building and found our rates reasonable for Manhattan. We understand that the older setting and room view may not have fully met your expectations, and we apologize for any inconvenience caused by the elevator speed. Your comments are valuable to us as we work on enhancing the guest experience. Should you return to the area, we would love the chance to make your stay more comfortable. Regards, Heritage H... read more
Very Good
Good Very dated hotel. The bathroom is tiny and not very clean. Staff are 10/10 Location 10/10 Beds were very comfortable. Good value.
Business response:
Dear Louise, Thank you for your feedback! We’re glad you found our staff and location to be top-notch, and that you enjoyed the comfortable beds. We appreciate your comments about the dated aspects and cleanliness of the bathroom, as we are always looking to improve our facilities. We hope to welcome you back for a better experience! Regards, Heritage Hotel New York City Management
Good Il dover avere una carta di credito per lasciare una caparra in caso di danni alla camera. Pulizia e gentilezza dello staff
Business response:
Dear Strona, Thank you for your review! We’re delighted to hear you appreciated the cleanliness of our hotel and the kindness of our staff. We understand that the requirement for a credit card deposit can be an inconvenience, but it helps us maintain our commitment to providing a quality experience for all our guests. We hope to have the opportunity to serve you again soon! Regards, Heritage Hotel New York City Management
Good The Washroom W/O Is too Small. It was Good For the Money
Business response:
Dear Tanbirul, Thank you for your feedback! We’re glad to hear you found good value for your stay. We understand that the size of the washroom can be a concern, and we appreciate your input as we look for ways to enhance our guests' experience. We hope to welcome you back in the future! Regards, Heritage Hotel New York City Management
Bien situé
Exceptional Friendly staff answered any questions I had great location to subways
Business response:
Dear Michael, Thank you for your review! We’re thrilled to hear that our friendly staff was able to assist you and that you enjoyed our convenient location near the subway. We hope to see you again on your next visit! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,512 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.