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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,512 reviews
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Mandy's profile image
3 months ago

Pleasant De kamer was klein en alles leek een beetje uitelkaar te vallen. Er was geen automatische schoonmaak, dat moest jezelf elke keer aanvragen De locatie was top. 

Business response:

Dear Mandy, Thank you for sharing your experience. While we’re glad you enjoyed the great location, we’re sorry to hear that the room did not meet your expectations and that the cleaning process was inconvenient. Your feedback is valuable, and we will work to improve our services and maintenance. We hope you’ll consider staying with us again for a better experience! Regards, Heritage Hotel New York City Management 

Bjorn's profile image
3 months ago

Pleasant 

Raanan's profile image
3 months ago

Pleasant חדרים קטנטנים ומאוד צפוף שירות חדרים צריך להזמין כל לילה לפני, קצת מעיק מיקום מעולה צוות קבלה מאוד נעים 

Business response:

Dear Raanan, Thank you for your feedback! We’re glad to hear you enjoyed our excellent location and found our reception staff pleasant. We apologize for the room size and any discomfort caused by the crowding. Your comments about room service scheduling are noted, and we understand how that can feel restrictive. We are continuously looking for ways to enhance our guest experience and appreciate your insights. We hope to have the opportunity to serve you better during your next visit. Regards, Heritage Hotel New York City Man... read more

Chloé's profile image
3 months ago

Very Good Pas de prises électriques facilement accessibles dans la chambre. Localisation 

Business response:

Dear Chloé, Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed our location! We apologize for the inconvenience caused by the lack of easily accessible electrical outlets in your room. Your comments are valuable, and we will work on improving this aspect for future guests. We hope to welcome you back soon for a more comfortable stay! Regards, Heritage Hotel New York City Management 

Kathrin's profile image
3 months ago

Würde das Hotel auf jeden Fall weiterempfehlen! Die Türen sind extrem laut, wenn die Tür zufällt. Spalt unter der Tür - blendet rein Hellhörig Die Lage, eigenes Badezimmer, freundliches Personal 

Business response:

Dear Kathrin, Thank you for your kind recommendation! We're delighted to hear that you enjoyed our location, private bathroom, and the friendliness of our staff. We appreciate your feedback regarding the noise from the doors and soundproofing. We will certainly look into these issues to improve our guests' experience. We hope to welcome you back soon for an even better stay! Regards, Heritage Hotel New York City Management 

Anna's profile image
3 months ago

ottimo come base di partenza nulla l hotel è a pochi passi dal flatiron e dal centro, nelle viciananze locali, tipo il rooftop 230, e varie catene a pochi metri il parchetto di madison square, hotel comodo e sufficiente per le nostre esigenze, magari piccolo se si soggiorna più giorni, ma ottimo per brevi soggiorni dal momento che lo spazio delle camere , noi avevamo una quadrupla, è davvero piccino. 

Business response:

Dear anna, Thank you for your feedback! We're thrilled our location near iconic spots like the Flatiron Building and Madison Square Park added convenience to your stay, especially for exploring nearby attractions. We understand that room size is important, and while our rooms are designed to offer comfort and efficiency, we know they may feel compact for longer stays. We’re glad to have met your needs and hope to welcome you back for another short and enjoyable visit in the future! Regards, Heritage Hotel New York City Manag... read more

Difra7's profile image
3 months ago

Pleasant NON c'era il bollitore in camera (ma avrebbe dovuto esserci) e anche se chiesto non ne avevano un' altro da mettere. Le finestre NON si potevano aprire. Nei corridoi c'era SEMPRE cattivo odore. Bagno piccolissimo, lavandino ridicolo. NON c'era un aradio ma solo un piccolo spazio per i vestiti Deposito bagagli a pagamento Posizione ottima, a breve distanza da diverse linee metropolitane. Il personale molto cortese e disponibile. Possibilità di usare gli spazi interni per mangiare. ATM interno 

Business response:

Dear DiFra7, Thank you for your feedback. We’re pleased to hear you enjoyed our great location and courteous staff. We apologize for the inconvenience regarding the kettle and the window accessibility, as well as the issues you encountered with the smell in the hallways and the bathroom size. Your comments are invaluable as we strive to improve our facilities and guest experience. We appreciate your understanding regarding the luggage storage fee, which helps us maintain our service quality. We hope to welcome you back for a... read more

Anna's profile image
3 months ago

Pleasant 

Anaïs's profile image
3 months ago

Wonderful 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,512 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.